PDF XChange Forum

Hello, Thank you Zarko! In addition to what you have mentioned here, and I believe Stefan touched on it in the other thread, but I wanted to iterate on it a bit in this topic. Since PDF uses a coordinate based system, there will be times where the text in "content order" is not in alignmen...

Hello, RFreund

This is present in both the Editor and PDF-Tools. Look for "Split document" in either app. (In the Editor, this should be on the "organize" tab).

Kind regards,

Hello, Mathew

Thank you for the report, I have passed this along to the Dev team for review!

Kind regards,

Hello, stefano.orl

I have messaged our dev team to get through expertise on this topic. They are quite busy, so it may take a few days to get a reply, but I will be back as soon as I have heard from them.

Kind regards,

Hello, Jensen Head

Thank you for the followup, I have added some extra notes to the ticket, and requested a status update for you. If there is any news to offer here, I will try to remember to let you know.

Kind regards,

Hello, Jensen Head This is intended, Deletion is context sensitive, to ensure we do not mistakenly delete items which are not in active use/focus. Step 3 in your process changes your focus away from the thumbnails pane and over to the main document area. This prevents the "delete page" act...

Hello, Jensen Head

Thank you for the report, I see the same here, and have passed this along to the Dev team for review.

Kind regards,

Hello, rakunavi

Thank you for the detailed breakdown, I have made sure to add notes about these items to the ticket for Dev team review while they are working on it.

Kind regards,

Hello, PetrKrysl Thank you for the sample file. Nothing in this file seems to have the ability to lead to the comments being hidden, and in comparing to Adobe, they also show all the comments and popups as expected: image.png Perhaps the individual who reported this issue is using an older or proble...

Hello, AxJ

Thank you for your feedback. I am sorry to say that at this time such a change will not be seeing implementation, but the Dev team may reconsider this sometime in the future.

Kind regards,

Hello, Willy is correct here, the above items are what we will need to begin investigating this issue for you. If you could please send those over as soon as possible. If they contain sensitive data, please email them to us via Support@PDF-XChange.com instead, and include a link to this post in your...

Hello, only_me

Sounds great, please keep us posted!

Kind regards,

Hello, PetrKrysl Could we possibly ask for a copy of the document in which you see this situation? The most likely possibility that comes to mind is if you have placed the comments with a "layer" association, and they layer is being hidden by default when others open it, despite being visi...

Hello, Jensen Head Thank you for the suggestion, I will pass this along, but I am unsure if this will be accepted. The current handling of focusing the settings menu allows for quick selection of a desired preset, which may change from run to run. If users need to perform the same batch of color con...

Hello, Jensen Head Low contrast areas are of notable difficulty, as are items like "colored text" (especially on a similar background). The DPI for the images is also 72, which is well below the optimal range of around 200-600dpi that OCR operates best at, and the physical page size is inf...

Hello, only_me If a user does not have admin permissions, that copying the entire ...\Common Files\ Tracker Software folder specifically would be the correct approach, do note that both the copy and paste actions on each device, should be done specifically when no instances of our software are runni...

Hello, mb-tracker in a somewhat hilarious turn of events, one of the Devs reached out to me and asked that I create them a ticket for lasso sleection, only an hour or so before you posted your +1 here. At the time, it was in relation to an unrelated discussion, but here is the new ticket number! RT#...

Hello, pandzior Regarding that menu in the Editor, it is expected that it reverts back to "do not change", that is simply the situation because windows will not directly tell the editor the status of the changes that we have requested to be made. It is a simple "send and forget" ...

Hello, Davide78 If you ever want to check if something is truly deleted, trying to click on that area, with the "select comments" "Select fields", and "edit content > all" tools each in succession will allow you to confirm that manually. Please do feel free to try and s...

Hello, prc Sorry for the Delay, we have been discussing this case by email up until now, and I only just noticed your post here. Seeing as this case relates to use of an SDK products, I have escalated this to my manager and one of our development team leads, who will be contacting you directly to fu...

Hello, David.P Thank you for keeping us posted. While I still think you really need to investigate and resolve the issue of your system crashing so frequently... I have spoken with the Dev team once again. This may feel like going in circles, but, please see below: Next time that you have a crash of...

Hello, uft12 Following up on this, I have raised the topic with the Dev team, to ask if it would be possible to perhaps allow configuration of the "remove on exit" checbox, to offer an option to remove broken links when the app is closed. Though, I cannot promise it will be implemented, si...

Hello, Mirada2000 Nothing on our end should have an impact on this, but it is possible that some third part apps, including overlays, or peripheral device managers (for example, the "Logitech GHub", or "autohotkey") can sometimes lead to sensitivity increases with certain actions...

Hello again! From what we can see, the request to set defaults was pushed through as expected. We did make some changes here, specifically, adding a new secondary method to try and change defaults, which should only have expanded the viable scenarios in which this happens, not reduced it.... The tea...

Hello, rakunavi

Thank you for the report, I have reproduced this, and passed it along to the Dev team for review!

[Vasyl confirmed - fixed for next release (397)]

Kind regards,

Hello, rfriedrich

And thank you for sending those along, I see them, and have passed them up to the Dev team for review. I will let you know as soon as I hear back from them on that investigation.

Kind regards,

Hello, tristanj2025

Are you perhaps looking for a tool like this: viewtopic.php?t=45722
[Courtesy to the user - Mathew, for making such a robust tool with our JS functionality]

Kind regards,

Hello, Chris444 In that case, it would be best to open the PDFSaver utility to enable retention of Tmp files, and see if any are generated. If they are you can either check them yourself, or pass them over to us, for our devs to take a look. This article details when to enable and locate these for o...

Hello, rakunavi Thank you for the post, I have reproduced this and passed it along to the Dev team for review. I agree, this does not seem to be correct, and is likely an odd interaction with the selection method which is in place from the snapshot tool. The same happens with the "select region...

Hello, rfriedrich Thank you for trying that, In this case, an installation log would be helpful, as I believe it should indicate if the set as default action was properly attempted and what the result was. You will find the logs contained in this folder: %tmp% and will be named as "MSIxxxx.log&...

Hello, PHK

Thank you very much, the upload link I sent there will expire in about a week, but if this comes up again in the future, let me know and I can re-open it for you.

Kind regards,

Hello, all!

We now also have an official ticket for this, though as before, the target is to have this fixed for the next release:
RT#7476: Bug: nudge releases items on first arrow key

Kind regards,

Hello, joshhuggins

If you mean this orange rectangle:

: image.png (16.11 KiB) Viewed 181 times

Than it is controlled by these options:

Kind regards,

Hello, Chris444 Sadly there is no inbuilt logging mechanism for the release version, but I do have a few questions from the Dev team. 1. Can you update to 10.6 and see if the issue persists in the latest version? 2. Which event specifically are you waiting for when the timeout happens? Only "On...

Hello, PHK I am very glad to hear that you have found a workable solution in the meantime! (Also, mostly for my own sake and organization, I am copying the ticket number over to this thread: RT#6813: FR: Presets for "Add page guides" dialog ) Hopefully we can see this come along soon, but ...

Hello, mCHSNUg5Pz8cPap It does seem like the initial reports were lost in transit, I do not see a ticket that was made for this issue at the time, or anything similar within a few months following the first report and my promise to David that I had passed it along to the Dev team. Sadly, the truth i...

Hello, fpensa Yes, this has been completes a while ago. Simply use the overlay pages function, and choose a color for the original and and color for the overlay along with a "blend mode" of Multiply, like so: image.png In my example, I have selected two similar pages from a document to com...

Hello, rakunavi Thank you for the suggestion, The Editor is not designed with the intent for use of batch processing, but instead for detailed single document editing, or specific manual processes. As such, @siSINka, if what Rakunavi suggested here does not work for your needs, that I am sorry to sa...

Hello, rakunavi

I will certainly double check just to make sure, but I expect that these all suffered from the same root cause, and it should have all been fixed together.

Kind regards,

Hello, rakunavi Thank you for the report, after reproducing it, I have passed along the initial issue to our bug team, while the secondary item is now with the Devs for evaluation as a feature request. [Primary bug report, in progress with Dev team, no ticket made ] [secondary request in review, tic...

Hello, Jensen Head

If you are specifically looking to rotate your pages, that particular dialogue already offers the option you need:

Simply click rotate pages on the organize tab, and then choose all portrait pages, and rotate them 90 degrees to get a uniform document.

Kind regards,

Hello, rakunavi

Thank you for the suggestion, I will pass it along to see what can be done.

RT#7480: FR: Thumbnail zoom acceleration.

Kind regards,

Hello, libove I am not certain of the specific timing, but what you describe may play a factor, in practice, spacebar "scrolling" is a two step process. On the keypress-down the action is "accepted" and on "release" within a predetermined timeframe (In my testing, it se...

Hello, libove We spoke a bit over email, but I do not want to push this off by the wayside. If any other users here on the forums have experienced the same, we would appreciate a video, with some graphic elements showcasing when the spacebar is pushed/released, so we can try to replicate the issue o...

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