PDF XChange Forum

Hello, Chris444 In that case, it would be best to open the PDFSaver utility to enable retention of Tmp files, and see if any are generated. If they are you can either check them yourself, or pass them over to us, for our devs to take a look. This article details when to enable and locate these for o...

Hello, rakunavi Thank you for the post, I have reproduced this and passed it along to the Dev team for review. I agree, this does not seem to be correct, and is likely an odd interaction with the selection method which is in place from the snapshot tool. The same happens with the "select region...

Hello, rfriedrich Thank you for trying that, In this case, an installation log would be helpful, as I believe it should indicate if the set as default action was properly attempted and what the result was. You will find the logs contained in this folder: %tmp% and will be named as "MSIxxxx.log&...

Hello, PHK

Thank you very much, the upload link I sent there will expire in about a week, but if this comes up again in the future, let me know and I can re-open it for you.

Kind regards,

Hello, all!

We now also have an official ticket for this, though as before, the target is to have this fixed for the next release:
RT#7476: Bug: nudge releases items on first arrow key

Kind regards,

Hello, joshhuggins

If you mean this orange rectangle:

: image.png (16.11 KiB) Viewed 19 times

Than it is controlled by these options:

Kind regards,

Hello, Chris444 Sadly there is no inbuilt logging mechanism for the release version, but I do have a few questions from the Dev team. 1. Can you update to 10.6 and see if the issue persists in the latest version? 2. Which event specifically are you waiting for when the timeout happens? Only "On...

Hello, PHK I am very glad to hear that you have found a workable solution in the meantime! (Also, mostly for my own sake and organization, I am copying the ticket number over to this thread: RT#6813: FR: Presets for "Add page guides" dialog ) Hopefully we can see this come along soon, but ...

Hello, mCHSNUg5Pz8cPap It does seem like the initial reports were lost in transit, I do not see a ticket that was made for this issue at the time, or anything similar within a few months following the first report and my promise to David that I had passed it along to the Dev team. Sadly, the truth i...

Hello, fpensa Yes, this has been completes a while ago. Simply use the overlay pages function, and choose a color for the original and and color for the overlay along with a "blend mode" of Multiply, like so: image.png In my example, I have selected two similar pages from a document to com...

Hello, rakunavi Thank you for the suggestion, The Editor is not designed with the intent for use of batch processing, but instead for detailed single document editing, or specific manual processes. As such, @siSINka, if what Rakunavi suggested here does not work for your needs, that I am sorry to sa...

Hello, rakunavi

I will certainly double check just to make sure, but I expect that these all suffered from the same root cause, and it should have all been fixed together.

Kind regards,

Hello, rakunavi

Thank you for the report, after reproducing it, I have passed along the initial issue to our bug team, while the secondary item is now with the Devs for evaluation as a feature request.

Kind regards,

Hello, Jensen Head

If you are specifically looking to rotate your pages, that particular dialogue already offers the option you need:

Simply click rotate pages on the organize tab, and then choose all portrait pages, and rotate them 90 degrees to get a uniform document.

Kind regards,

Hello, rakunavi

Thank you for the suggestion, I will pass it along to see what can be done.

Kind regards,

Hello, libove I am not certain of the specific timing, but what you describe may play a factor, in practice, spacebar "scrolling" is a two step process. On the keypress-down the action is "accepted" and on "release" within a predetermined timeframe (In my testing, it se...

Hello, libove We spoke a bit over email, but I do not want to push this off by the wayside. If any other users here on the forums have experienced the same, we would appreciate a video, with some graphic elements showcasing when the spacebar is pushed/released, so we can try to replicate the issue o...

Hello, Jensen Head That is the whole purpose of the Save docuemnt's "Macro" functionality. With something like this: image.png You can save the file with the original name, and a suffix, prefix, or various other types of custom data, added automatically, to avoid overwriting the originals ...

Hello, RScherer

I am afraid this is not possible, and after a quick chat, I have received confirmation from the Dev team leader that we have no intention of allowing such actions in the future as it is a potential major security issue.

Kind regards,

Hello, PHK I cannot seem to reproduce this issue, could I ask you for a settings export (File > manage settings > export settings) As well as a copy of any document you can reproduce this issue with? Given your blurring of the sample I presume this may contain some sensitive information, so you can ...

Hello, mCHSNUg5Pz8cPap Stefan said lossy compression caused the blurriness, but now you're saying the blurriness is caused by the image being recompressed in a lossless format. These two statments are one in the same. Because of the original formatting, the decompression process is not perfect, that...

Hello, rakunavi

Thank you for the report, I have passed this along to the Dev team for review.

Kind regards,

Hello, shayar Thank you for those, I have passed them along to the Dev team for review, and will get back to you as soon as I have heard from them! [Edit] I have heard back from the team, it seems this is a case of the Editor (and a number of other applications, including Adobe), reading the files e...

Hello, mCHSNUg5Pz8cPap Yes, this is expected, As stefan mentioned, deskew needs to recompress the image, and we inherently avoid using lossy compression modes, like JPEG when this happens. If you specifically need the image to be in JPEG format after this, you can use the recompress images feature t...

Hello, Mathew

That tool looks fantastic Mathew, thank you!

Kind regards,

Hello, lkrose24 This is a bug introduced to many of our V9 and some early V10 products, which was caused by a new windows logging feature that incorrectly restricts access to necessary OCR files. You have two options here: 1. Some users have found that running the registry key present here can disab...

Hello, kna I am unsure how or if the previous issue was resolved, but given that it has been 2 years, what you are experiencing could be a different issue to begin with. Ideally, we would request that you send the same items Roman asked for last time, so we can look into your situation directly: Can...

Hello, shayar Thank you for the report, To begin a process dump of from the software while it is displaying this message could help, please follow the steps here to record that: https://www.pdf-xchange.com/knowledgebase/584-How-do-I-create-a-process-dump-file-and-send-it-to-PDF-XChange-for-investiga...

Hello again! I have just head back from the Dev team, apparently this will not be possible to implement at this time, due to the complexity of the API involved. Our of curiosity, did you find that this worked in the past? I (perhaps mistakenly) thought from your wording that this should have worked ...

Hello, rfriedrich Thank you for the post, I have not seen any other reports along these lines yet with 396, and in testing, it does seem to properly assign the Default application on this end. Perhaps there was a conflict, or windows did not respond to the request for default status for some other r...

Hello, Davide78

In that case, the only solution we can offer you is to update the software to the current latest release, if you wish to benefit from the latest improvements to the software.

Kind regards,

Hello, HQue If you follow the steps I mentioned above, you can later "flatten" the stamp you have placed, which converts it into base content, and then allows the text to be edited directly with the Edit text tool: (This is a Gif animation, click to play) PDFXEdit_s90ou7rXiW.gif Once you h...

Hello, HQue I am not certain about loading it exclusively via JS without the use of a stamp, but I am not certain that it is necessary to do so anyway, our new stamp helper tool can be used to simplify this. It is accessible from the "stamps palette > New > custom stamp": image.png image(1...

Hello, Mathew

Thank you for the request, I have passed it up to the Dev team for review!

Kind regards,

Hello, Davide78 These 3 options will have the largest impact on the layout of the resultant Excel File, and depending on the document layout, you may need to change them on a case-by-case basis to get the best result. image.png Generally, the settings I have show should be the closest to a "cat...

Hello, David.P

As always, we do work to improve these features over time, but I am afraid that I cannot offer any further information on this topic currently.

Kind regards,

Hello, mCHSNUg5Pz8cPap Thank you for the report, this is not a bug, but is an intended feature. The "All" button is a "mode" toggle (not a "tool" in itself), similar to the "Exclusive mode" function. When it is enabled, is is visualized inside of its intended ...

Hello, Talos

Thank you very much, I will keep an eye on this topic in anticipation of your report.

Kind regards,

Hello, codepirate69 Generally such errors indicate the document itself is heavily damaged, if simply saving the file after you see this message appear does not resolve it, than I am afraid it may be impossible to recovery the lost data. These issues are most commonly associated with non-specificatio...

Hello, Talos Thank you for that! I see the text and sample file have been uploaded, and I passed this along to Ivan for review and resolution. Moving back to the email issue. Our mail server admin very much needs to see the actual error report messages you are getting, so that we can compare and fig...

Hello, SjoAkk

Please do ensure that you are fully up to date, build 394 and 395 had a bug wherein this option, despite existing, did not have the intended effect. If you are running build 396, you should find that this option does exactly what you need it to do.

Kind regards,

Hello, rakunavi

I completely forgot that we ever added this option... Thank you for catching that, I hope this ends up being the solution for our friend here!

Kind regards,

Hello, johnm Yes, simply open the Editor on the old device, and click "File > Manage settings > export settings" then do the same with "import settings" on the new device. If you use the Classic UI, I believe these tools are under the "Edit" menu instead. Kind regards,

Hello, rakunavi I am glad to hear you are happy with the improvements so far. While there are indeed always improvements to be made, some level of "rate limit" is needed as a sort of safety restriction, we may try to increase this gradually over time, as processing power increases, but I c...

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