PDF XChange Forum

Hello, pandzior Regarding that menu in the Editor, it is expected that it reverts back to "do not change", that is simply the situation because windows will not directly tell the editor the status of the changes that we have requested to be made. It is a simple "send and forget" ...

Hello, Davide78 If you ever want to check if something is truly deleted, trying to click on that area, with the "select comments" "Select fields", and "edit content > all" tools each in succession will allow you to confirm that manually. Please do feel free to try and s...

Hello, prc Sorry for the Delay, we have been discussing this case by email up until now, and I only just noticed your post here. Seeing as this case relates to use of an SDK products, I have escalated this to my manager and one of our development team leads, who will be contacting you directly to fu...

Hello, David.P Thank you for keeping us posted. While I still think you really need to investigate and resolve the issue of your system crashing so frequently... I have spoken with the Dev team once again. This may feel like going in circles, but, please see below: Next time that you have a crash of...

Hello, uft12 Following up on this, I have raised the topic with the Dev team, to ask if it would be possible to perhaps allow configuration of the "remove on exit" checbox, to offer an option to remove broken links when the app is closed. Though, I cannot promise it will be implemented, si...

Hello, Mirada2000 Nothing on our end should have an impact on this, but it is possible that some third part apps, including overlays, or peripheral device managers (for example, the "Logitech GHub", or "autohotkey") can sometimes lead to sensitivity increases with certain actions...

Hello again! From what we can see, the request to set defaults was pushed through as expected. We did make some changes here, specifically, adding a new secondary method to try and change defaults, which should only have expanded the viable scenarios in which this happens, not reduced it.... The tea...

Hello, rakunavi

Thank you for the report, I have reproduced this, and passed it along to the Dev team for review!

Kind regards,

Hello, rfriedrich

And thank you for sending those along, I see them, and have passed them up to the Dev team for review. I will let you know as soon as I hear back from them on that investigation.

Kind regards,

Hello, tristanj2025

Are you perhaps looking for a tool like this: viewtopic.php?t=45722
[Courtesy to the user - Mathew, for making such a robust tool with our JS functionality]

Kind regards,

Hello, Chris444 In that case, it would be best to open the PDFSaver utility to enable retention of Tmp files, and see if any are generated. If they are you can either check them yourself, or pass them over to us, for our devs to take a look. This article details when to enable and locate these for o...

Hello, rakunavi Thank you for the post, I have reproduced this and passed it along to the Dev team for review. I agree, this does not seem to be correct, and is likely an odd interaction with the selection method which is in place from the snapshot tool. The same happens with the "select region...

Hello, rfriedrich Thank you for trying that, In this case, an installation log would be helpful, as I believe it should indicate if the set as default action was properly attempted and what the result was. You will find the logs contained in this folder: %tmp% and will be named as "MSIxxxx.log&...

Hello, PHK

Thank you very much, the upload link I sent there will expire in about a week, but if this comes up again in the future, let me know and I can re-open it for you.

Kind regards,

Hello, all!

We now also have an official ticket for this, though as before, the target is to have this fixed for the next release:
RT#7476: Bug: nudge releases items on first arrow key

Kind regards,

Hello, joshhuggins

If you mean this orange rectangle:

: image.png (16.11 KiB) Viewed 72 times

Than it is controlled by these options:

Kind regards,

Hello, Chris444 Sadly there is no inbuilt logging mechanism for the release version, but I do have a few questions from the Dev team. 1. Can you update to 10.6 and see if the issue persists in the latest version? 2. Which event specifically are you waiting for when the timeout happens? Only "On...

Hello, PHK I am very glad to hear that you have found a workable solution in the meantime! (Also, mostly for my own sake and organization, I am copying the ticket number over to this thread: RT#6813: FR: Presets for "Add page guides" dialog ) Hopefully we can see this come along soon, but ...

Hello, mCHSNUg5Pz8cPap It does seem like the initial reports were lost in transit, I do not see a ticket that was made for this issue at the time, or anything similar within a few months following the first report and my promise to David that I had passed it along to the Dev team. Sadly, the truth i...

Hello, fpensa Yes, this has been completes a while ago. Simply use the overlay pages function, and choose a color for the original and and color for the overlay along with a "blend mode" of Multiply, like so: image.png In my example, I have selected two similar pages from a document to com...

Hello, rakunavi Thank you for the suggestion, The Editor is not designed with the intent for use of batch processing, but instead for detailed single document editing, or specific manual processes. As such, @siSINka, if what Rakunavi suggested here does not work for your needs, that I am sorry to sa...

Hello, rakunavi

I will certainly double check just to make sure, but I expect that these all suffered from the same root cause, and it should have all been fixed together.

Kind regards,

Hello, rakunavi Thank you for the report, after reproducing it, I have passed along the initial issue to our bug team, while the secondary item is now with the Devs for evaluation as a feature request. [Primary bug report, in progress with Dev team, no ticket made ] [secondary request in review, tic...

Hello, Jensen Head

If you are specifically looking to rotate your pages, that particular dialogue already offers the option you need:

Simply click rotate pages on the organize tab, and then choose all portrait pages, and rotate them 90 degrees to get a uniform document.

Kind regards,

Hello, rakunavi

Thank you for the suggestion, I will pass it along to see what can be done.

Kind regards,

Hello, libove I am not certain of the specific timing, but what you describe may play a factor, in practice, spacebar "scrolling" is a two step process. On the keypress-down the action is "accepted" and on "release" within a predetermined timeframe (In my testing, it se...

Hello, libove We spoke a bit over email, but I do not want to push this off by the wayside. If any other users here on the forums have experienced the same, we would appreciate a video, with some graphic elements showcasing when the spacebar is pushed/released, so we can try to replicate the issue o...

Hello, Jensen Head That is the whole purpose of the Save docuemnt's "Macro" functionality. With something like this: image.png You can save the file with the original name, and a suffix, prefix, or various other types of custom data, added automatically, to avoid overwriting the originals ...

Hello, RScherer

I am afraid this is not possible, and after a quick chat, I have received confirmation from the Dev team leader that we have no intention of allowing such actions in the future as it is a potential major security issue.

Kind regards,

Hello, PHK I cannot seem to reproduce this issue, could I ask you for a settings export (File > manage settings > export settings) As well as a copy of any document you can reproduce this issue with? Given your blurring of the sample I presume this may contain some sensitive information, so you can ...

Hello, mCHSNUg5Pz8cPap Stefan said lossy compression caused the blurriness, but now you're saying the blurriness is caused by the image being recompressed in a lossless format. These two statments are one in the same. Because of the original formatting, the decompression process is not perfect, that...

Hello, rakunavi

Thank you for the report, I have passed this along to the Dev team for review.

Kind regards,

Hello, shayar Thank you for those, I have passed them along to the Dev team for review, and will get back to you as soon as I have heard from them! [Edit] I have heard back from the team, it seems this is a case of the Editor (and a number of other applications, including Adobe), reading the files e...

Hello, mCHSNUg5Pz8cPap Yes, this is expected, As stefan mentioned, deskew needs to recompress the image, and we inherently avoid using lossy compression modes, like JPEG when this happens. If you specifically need the image to be in JPEG format after this, you can use the recompress images feature t...

Hello, Mathew

That tool looks fantastic Mathew, thank you!

Kind regards,

Hello, lkrose24 This is a bug introduced to many of our V9 and some early V10 products, which was caused by a new windows logging feature that incorrectly restricts access to necessary OCR files. You have two options here: 1. Some users have found that running the registry key present here can disab...

Hello, kna I am unsure how or if the previous issue was resolved, but given that it has been 2 years, what you are experiencing could be a different issue to begin with. Ideally, we would request that you send the same items Roman asked for last time, so we can look into your situation directly: Can...

Hello, shayar Thank you for the report, To begin a process dump of from the software while it is displaying this message could help, please follow the steps here to record that: https://www.pdf-xchange.com/knowledgebase/584-How-do-I-create-a-process-dump-file-and-send-it-to-PDF-XChange-for-investiga...

Hello again! I have just head back from the Dev team, apparently this will not be possible to implement at this time, due to the complexity of the API involved. Our of curiosity, did you find that this worked in the past? I (perhaps mistakenly) thought from your wording that this should have worked ...

Hello, rfriedrich Thank you for the post, I have not seen any other reports along these lines yet with 396, and in testing, it does seem to properly assign the Default application on this end. Perhaps there was a conflict, or windows did not respond to the request for default status for some other r...

Hello, Davide78

In that case, the only solution we can offer you is to update the software to the current latest release, if you wish to benefit from the latest improvements to the software.

Kind regards,

Hello, HQue If you follow the steps I mentioned above, you can later "flatten" the stamp you have placed, which converts it into base content, and then allows the text to be edited directly with the Edit text tool: (This is a Gif animation, click to play) PDFXEdit_s90ou7rXiW.gif Once you h...

Hello, HQue I am not certain about loading it exclusively via JS without the use of a stamp, but I am not certain that it is necessary to do so anyway, our new stamp helper tool can be used to simplify this. It is accessible from the "stamps palette > New > custom stamp": image.png image(1...

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