PDF XChange Forum

Hi, nana thanks for the report. I am sorry to hear you are having this issue. If the Editor needs to be closed from the Task Manager it represents a hang not a crash, so we would need a process dump as detailed here: https://www.pdf-xchange.com/knowledgebase/584-How-do-I-create-a-process-dump-file-a...

Hi, jlfaure@sfr.fr

If you set the zoom to 208% and enable the option in the preferences to keep it in Full screen:

you should get a close approximation to that. at least that zoom level was close for me, you may need to tweak that a bit.

Hi, The-One

that is not an option I do believe.

Hi, srelliott welcome to the forums. The first thing to check is a settings reset. Please bake a back up first by exporting your settings to file, then hit "Reset Settings" and let me know if it helps. image.png Be sure to check all the boxes and export everything: image(1).png If that doe...

Hi, MDuncanson

thanks for reaching out to us regards this. I just checked the ticket and it has a status of "Open" and has a developer assigned. That means it is actively being worked on. It did not find it's way into the release planned for later today I am afraid.

Hi, 27215453 thanks for the post. What mechanism are you using to convert to PDF? It sounds like you are using SaveAs and choosing PDF: image.png which is controlled by Word not us. If you are printing to our PDF-Xchange Printer then it is in the Printing Preferences in the Save category: image(1).p...

Hi, whiplash the way David suggested is the way to do it. 1. Perform your search and open the Thumbnails Pane , right click a page and choose Select then Pages with Search Results : image.png 2. That will select all the pages from the search and you can then choose, again from a right click Print : ...

Hi xchangeSBO, IU am pleased to be able to tell you that this is indeed something we can and will do. The request has been officially approved an ticket for it raised. While the ticket itself is for internal use only, if you ask here about RT#7248: Feature Request :: Editor :: Automatic object count...

Hi, lev

I am afraid request has been rejected for now.

Hi, rakunavi,

we will investigate. RT#7247: When importing an image from Webcam, if the image is not cropped, an inverted L-shaped margin is given

Thanks for the report.

Hi, sph_adrian

this has not enjoyed a high priority I am afraid. The New Year should see a change here.

Hi, ndtdanh

the ticket has a developer assigned and has the status "Open". I have asked if there is any kind of ETA.

As always, delivery of this will be at the development team leader's discretion.

Hi, Noor998 welcome to the PDF-XChange forums. Unfortunately the Editor needs to be installed as a per machine application. Licensing however can be a mixed bag of licensed and unlicensed: https://www.pdf-xchange.com/knowledgebase/286-How-do-I-manage-licenses-for-PDF-XChange-Products-on-a-Windows-Te...

Hi, Rainer135 thanks for the report. Is there a size threshold you can observe? I just tested with Outlook from Office 2021 and haven't been able to reproduce this yet. I am not sure if this is due to the newer version or file size. If I know the file size that causes this for you I can at least tes...

Hi, achow

the ticket shows as till open and being worked on.

I have asked for a status report which should give us an idea on how far away it still is.

Hi, SnowOn

I can't think off the top of my head what might cause this. Can I ask you to update to current (10.4.4.392) and confirm if the behaviour persists?

If it does may I see the script? I will try it here.

Hi, br-lifestudent

I believe this is dictated by the metrics of the font used and as such is not something we have controls to change.

Hi, Fatih

I am afraid Microsoft have "hard coded" this. They will not allow you to change it from Adobe.

Sorry to be the bearer of bad news, but it is beyond our control.

Hi, Xoron thanks for this. Please confirm is is version 10.4.4.392 and that it is that is freezing not crashing. Please post a screenshot from the "About" window. ( Help then About ) We are not the makers of PDFX , that is a competitor. If it definitely IS PDF-XChange and not PDFX then we ...

Hi, DamienRhenus thanks for this. The devs have taken a look and reproduced the multi-session issue - they are working on a fix now. The second issue: access denied error even though the user has full access in the sharepoint site we cannot reproduce. Can I ask you for full verbose logs as described...

Hi, dwav

have you seen this?

https://sdkhelp.tracker-software.com/view/Main_Page

Hi, PHK

it will not work I am afraid. Stamp collections are PDFs but there is special internal data that will break when using the merge tool.

Hi, Mathew

this is truly a thing of beauty.

Just gorgeous. Thank you for this.

Thanks, rakunavi,

if the steps there don't help then please reach out to support@pdf-xchange.com

We do not do licensing support on the forum because it is public and the support typically involves your license key and that must never be published or made public.

Hi, ETF_FRA

I do not see any emails from you. This is a licensing issue and as such we won't provide a solution here on the forum as it is public and we don't want to post anything license related here.

Please do email support@pdf-xchange.com and we will help you that way.

Hi, tae thanks for the post. I think this is the pertinent piece: For information, the TESSI driver works with the printer output based on Ghostscript. We want to dig a little deeper here. Would yo be able to provide for us: 1. The source PDF file 2. Printer Spool files from when printing from Adobe...

Hi, hynkelz I will ask the guys. The devs are (always) under a pretty heavy work load and like it or not, Linux support is not their highest priority. I know you understand, you have indicated so. :) I will have a chat today with the dev who would be looking into it to see what his thoughts are on g...

Hi, MedBooster well stamps once placed are comments, they will definitely be there unless you flatten them, but one cannot search for the stamps using that search. Best I can suggest is to group or show comments by type: image.png But is won't work with the search. I doubt that is will be added as a...

どう致しまして

Hi, rakunavi,

this has been fixed for the next build.

Thanks for bringing it to our attention.

Hi, nils-olof

sorry if I am being obtuse, but I am not sure what you mean by an object number. Can you show me a screen shot of what you are referring to when you say:

I can see the object no for a text object in the Document info.

Hi, ds1 and hynkelz well I went home for the weekend leaving the Editor running on the VM in the office, and sure enough, it has suffered the issue. What I am seeing is the application unresponsive, but the Window can still be grabbed and moved. I will ask the devs to take a look, but please underst...

Hi again hynkelz,

I am installing Mint to test, do you use Cinnamon, MATE or Xfce? https://linuxmint-installation-guide.re ... te-or-xfce

Thanks for this. BTW , i installed the new version of the the software and it didn't solve the issue. I was about to ask you this. We did some fixes recently that resolved (in Windows) a hang when the Editor was left running a long time and I really was hopeful it would also resolve your issue. A lo...

Hi, hynkelz I am not sure what we can do for this. We "support" the Editor in Linux unofficially, and we usually say just for Ubuntu. How bad its it? Does it make things a challenge to use? I ask because it is unlikely we will do any specific fix for this, instead we are focussing on a dif...

Hi, hynkelz

are you using the Mint repo version of wine or from https://winehq.org ?

I use it frequently in XUbuntu and have not seen this.

I hear good things about mint though. maybe I shall give it a whirl at home.

Hi, OctavianS welcome to the forums! Indeed, the Editor can add a SharePoint site as a "Place": image.png which gives you a built in site file browser : image(1).png And if you go for PDF-Xchange Pro you can implement a Server Side app to "Open in PDF-=XChange" directly from the ...

Hi, mfknj16

I added a note to the ticket that this is getting support.

Hi, schlista

that's an excellent approach and 100% effective. As much as it is a pleasure hearing from you, I hope we don't need to because it "just worked".

Hi, docitusa

are you using this option to copy the link?

They used to offer two ways to copy links, one that worked, and one that didn't. I am wondering how up to date your site is and if you are seeing the same as me.

Hi, schlista if you have disabled updates via the PDF-Xchange Updater and it still happens then you need to look to third party services. In every case we have investigated to date, where updates continue after turning them off in our software, the culprit has been found to be a third party security...

You are more than welcome ravinPM

Do not hesitate to get back to us if yo find yourself with more questions down the road.

Hi winkelmann How to check from outside by battch file if the monitor is running? I believe there is no way to do this from a command line tool. Regards this: But now the files to monitor get deleted (as the opion in PDF Tools, OK) but witj an error that the monitor is nor found. We are investigatin...

Hi, ravinPM welcome to the forums. I suspect that the "Keep tool Selected" option was toggled off: image.png It only appears under certain circumstances. When you have a suitable tool selected, like the form tools, you should see on the dynamic "Format" tab that appears, an "...

Hi, docitusa thanks for the excellent post. We do not currently have a function to search SharePoint sites, only SMB shares and local files I am afraid. image.png To search a SharePoint document you will need to open it first. You should however be able to use "Open from URL" if you copy a...

Hi, Peter K

welcome to the forums.

One can maintain the aspect ratio when dragging by holding the Shift key:

Does that help?

Hi, Frunze39

it looks like you are using an older version. we changed how it looks now, but essentially you need to use the option to edit "Text Elements".

It looks like this now:

What version are you running and can yo update to current?

Hi, Learn4pdf-Xchange it was moved because it was not used as much as the other options. You cannot change the position I am afraid. If that is too inconvenient, you can always add a keyboard shortcut: image.png It will do the same for the active tab without entering that tab-menu. I hope that helps.

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