PDF XChange Forum

Hello Schmeider_Schneider, Could you please ensure you are running the latest version, V7.0.325.1, and if not, please update by clicking Help > check for updates or by uninstalling the current software and downloading the appropriate installer from our product pages: https://www.pdf-xchange.com/prod...

Hello Sashu, Subsituting an image is done by right clicking an image with the Edit content tool selected, and then selecting Replace: 180620943.png Another method of rotating images is by grabbing the rotation note handle that you can see coming out of the top portion in this screenshot. this allows...

Hello BeachBoy, I do not believe it is possible to place a line break or a divider between titles in the generated ToC. However, to be sure, I have sent a message to our writer who uses the Build Table of Contents feature frequently. If anyone knows how to do something like this, it will be him. Onc...

Hello rlpowell, License keys are encrypted upon installation to the user or machine, depending on the installation method. The keys should be available from here: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Tracker Software\Vault ~or~ Computer\HKEY_CURRENT_USER\Software\Tracker Software\Vault They can be i...

Hello Sashu,

1. I am unsure what you mean to replace objects through other rotated images, please clarify with an example.
2. Indeed, the OCR function considers everything on the page while processing. This can sometimes leave extra characters on the sheet if the scan is not perfectly clear.

Hello Heidl,
I believe the tool your client is looking for is the Loupe tool. This is available from the View tab:

This allows them to choose a location on the page and keep it open in another window, while scrolling through the document.
Let us know if that helps!

Hello Sashu, for your next questions, 1. This depends on the settings chosen. If you choose to unembed fonts, or heavily compress the images in the PDF than yes, there will be some noticeable visual changes. Namely being that the originally used font (if unavailable on the recipients machine) will u...

Should you find that the Portable version works, please follow the below instructions to perform a full clean re-installation using the installers directly from our product pages, (I have included links to these directly in the instructions). This method has a few extra steps beyond uninstalling, so...

Hello mfilsht2733, I noticed you created a new topic for this topic just before commenting here, I have thus merged the topics. In the future please search for other alike topics before creating a new one. In regards to this issue, Could I ask you to try using the 32-bit portable version and inform ...

What I meant was that I was unsure if I understood your last question. You've said: Great. Does it mean that first I have to create bookmarks for all text lines holding text content of the whole pdf if I want to search simultaneously in text and ind in the content? How can I do it automatically? I t...

Hello Imaw8tn, The Editor does not offer much for Image Editing functionality, As such I would recommend using the Edit image with right click menu option. 180615888.png This allows you to choose an external program to make edits to these images and then quickly save them to have the changes take ef...

Hello Losen, Can you please verify that you are up to date and currently running V7.0.325.1. you can check this by opening the Help > About dialog window from inside the Editor. If you are not, please follow the below instructions to perform a clean reinstallation (be sure to use installers directly...

HI Sashu, I may be a bit confused here, so I apologize if this is not the answer you wanted. In my above screenshot there is a display of the options for the Find dialog. If you have all the options ticked off, include [page text, bookmarks, comments, form fields, external links] you should, as impl...

Thank you for identifying that this was caused by a combination of Adobe and Windows. It actually helps alot!

Thank you for the inquiry, With each iteration we are adding more functionality to our tools. This in particular is a very large undertaking, and we cannot guarantee a fast implementation, as such we are phasing each tweak into releases as they are ready. However do know that, as always, we are stri...

Hello Sashu, Do note that this search will work if you are searching for text in the bookmarks themselves. But only so long as the Include bookmarks option is active. 180615885.png Incases where there are multiple results, the next button will cycle through highlighting the bookmarks and the page co...

Hello SABESOFT, Indeed the contents of the form field, is also classified as document content, so yes it is intentional that these fields are also not copy able. If you need to copy the content out of the document, you could add a button to submit the form, so that when the user finishes filling it ...

Hello jasonk,

Could you please verify that your currently installed version of the editor is V7.0.325.1?
If not please update the software and let us know if the issue persists.

Hello Ryan,
I am sorry to say that no, I do not believe this is possible. Page Labels are incorporated by the number pages system, and thus cannot be maintained when moving pages between documents.

Hello again, After investigating, this appears to me to be an issue with how the Editor is handling conversion of those comments, I have informed the dev team and we are looking into solutions currently. I cannot give a guaranteed timeline on the matter, however I can promise we will endeavor to hav...

Hello fredwangsap, Please run a repair of your office installation, test the issue, and if it is still present, follow these instructions to perform a deep-reinstallation of our software. This method has a few extra steps beyond uninstalling, so please follow them closely, and be sure to Restart the...

Hello SchorschGaggo,
Can you please verify that you are running version 7 build 325.1, you can check this under Help > About.

If you are, could you please send us a copy of the document for testing? If it contains sensitive information, you can send it via email to support@pdf-xchange.com

Hello dsjstc, This regrettably happens sometimes with networked documents, we are working to combat this, and as such I have updated the corresponding ticket to confirm that this is still an issue in the latest version. For reference, and if you ever would like an update on the progress, please ask ...

Hello bmatthews, Depending on how you wish to set the scale, there are a few methods, You can use CTRL+Shift+C to open the calibration tool, this allows you to set a custom calibration length and measurement. Alternatively, a good option is to right click while one of the measurement tools is select...

Hello Dekade, This is intentional, as moving the comment on that same page using the arrow keys simply adjusts the coordinates on that same page, in order to move the annotation to another page you will need to use some form of copy or duplicate function. The Copy paste functionality should allow fo...

Thank you for the helpful input fredwangsap,
Can you identify any pattern on the emails that do not work? Does the same email fail consistently, or does every email sometimes work? Do the failing emails contain attachments, or come from the same email address?
Hope to hear back soon!

Hello Else, I am afraid currently there is not a way to turn this on, I do not know if it was ever actually intended to work like that, however I will put in a feature request for you as such. #4387: Missing feature: resize text box with a double click I cannot guarantee this will be implemented, bu...

Hello Sashu,
Indeed I had made a reference to this thread in that ticket, so if the Devs need additional input I am sure they will reach out here to get if from you.
Have a good day!

Hello James, I am sorry for this inconvenience, I will ask around the office about the possibility of adding an option to hide the text. We recently made this change due to very high user demand for a clear indication of where exactly the typewriter text would be appearing. In the past we have had a...

Hello Dekade,
No worries, I am glad that was the solution you are looking for.
Have a great day!

Hi sashu, I have created a ticket for this issue specifically for your files so that the dev team can directly investigate and better implement a fix. #4386: These files are negatively affected by Enhanced OCR I cannot guarantee a timeline at the moment, however I can promise we will work to have it...

Hi Dekade,
Willy is correct here, It is hard to understand the issue you mean, but his solution is also what I would have come up with had I seen this before him.

Thanks for the alternate solution Rafael!

Thank you for uploading the files sashu, Willy does not actually work for us, though he is a very knowledgeable forum user. Thus while we appreciate all the help he offers us and the other forum users, he does not have access to our useruploads server to help with this end of troubleshooting. We wil...

Thank you for verifying that,
Can you also verify if the issue also happens when the file is saved with only English characters?

Hi Sashu,
Thank you for those settings,
We will still need a before and after copy of these documents. As before, if they contain sensitive information you can send them via email to support@pdf-xchange.com
Be sure to include a link to this forum thread if you do send an email.

Hello anotheracademic,
Willy is correct here, using JS is the current only method of rearranging the pages. If you are looking for another solution, could you please simplify how you would like to see this work, and we can investigate other solutions.

Hello DIATH, The function you are looking for is the Keep Selected toggle, This appears in the format tab, and once disabled should not reenable itself: http://bit.ly/2xNYlYu The reason the typewriter continues showing is that the tool is still functional, allowing you to quickly place another field...

Testing on multiple machines I've thus been unable to replicate your issue,
You mentioned you are in V7, can you please ensure you have updated to Build 325.1 as well?

Hello EmilyW,
I would also suggest you update once more, We have release two new updates since 234.3, and are now up at 325.1.
Updating to this new version could likely solve the issue.

Hello Freund,
I have sent you an email directly to continue this issue as it seems to pertain to licensing.

Hello Fred,
Thank you for that, we've received the email and are investigating this case now.

Thank you for that Warwick,
I have received the email and am writing to you now!

Hello TVNW, The process should be automated if you are running the latest build and have followed the instructions. Please ensure you are running Version 7 build 325.1 by checking your help > about screen. If you are, please send the image you are using to us at support@pdf-xchange.com so that we ca...

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