Search found 7327 matches

by Paul - PDF-XChange
Fri Oct 04, 2024 2:51 pm
Forum: PDF-XChange Editor
Topic: how to set Betterbird as standard to send email
Replies: 11
Views: 1444

Re: how to set Betterbird as standard to send email

Hi, winkelmann thanks for the post. You should be able to set Betterbird as the default mail client in Windows and expect it to work: BetterBirdMailClient.gif As well as making Betterbird the default I also associated it with .msg file types. I am not sure if that was actually necessary for the Edit...
by Paul - PDF-XChange
Thu Oct 03, 2024 6:14 pm
Forum: PDF-XChange Editor
Topic: 389 Crashiness?
Replies: 31
Views: 2841

Re: 389 Crashiness?

Hi again PHK. We may not need a remote session! We believe we have resolved the issue and would ask you to test it. I have sent you an email with a link to the Editor executable and a DLL. If you replace the ones currently in the install folder (make a backup copy first to be prudent) it should reso...
by Paul - PDF-XChange
Wed Oct 02, 2024 8:57 pm
Forum: PDF-XChange Editor
Topic: 389 Crashiness?
Replies: 31
Views: 2841

Re: 389 Crashiness?

Hi, PHK

you bet!

3.00 EDT is 12.00 noon Pacific time (we are on the West Coast of Canada). The devs will be standing by waiting for you to email the credentials to support@pdf-xchange.com.

cheers
by Paul - PDF-XChange
Wed Oct 02, 2024 8:21 pm
Forum: PDF-XChange Editor
Topic: Can't search bookmark - "œ" caracter
Replies: 7
Views: 1668

Re: Can't search bookmark - "œ" caracter

Hi, Loki@99

RT#6917: FR: Ligature alternatives in bookmark search and RT#6905: FR:[Bkm-filter] retain setting & allow "any of" search have a developer assigned and are being worked on.

There is no formal ETA at this time I am afraid.
by Paul - PDF-XChange
Wed Oct 02, 2024 8:18 pm
Forum: PDF-XChange Editor
Topic: custom keyboard shortcuts not working
Replies: 9
Views: 790

Re: custom keyboard shortcuts not working

Hi, Willy Van Nuffel

I am not sure we will automatically remove the conflict, but what I was most interested in was that in tobiasrankin's screen shot there was no conflict reported.
by Paul - PDF-XChange
Wed Oct 02, 2024 8:15 pm
Forum: PDF-XChange Editor
Topic: 389 Crashiness?
Replies: 31
Views: 2841

Re: 389 Crashiness?

Hi, PHK awesome. We use typically Ultraviewer ( https://ultraviewer.net ) for this. Sometimes we use "AnyDesk" https://anydesk.com/en . We need you to set that up, Ultraviewer willlet you run it without installing. Once you have it running please email us the ID and password and we will co...
by Paul - PDF-XChange
Wed Oct 02, 2024 7:41 pm
Forum: PDF-XChange Editor
Topic: 389 Crashiness?
Replies: 31
Views: 2841

Re: 389 Crashiness?

Hi again PHK. How reliably do you think you can reproduce the crash? If you think you can reproduce it on demand we are thinking a remote session with a developer and a "debug version" is in order. The thing with that is we would need to connect remotely and trigger the crash. It won't wor...
by Paul - PDF-XChange
Wed Oct 02, 2024 7:20 pm
Forum: PDF-XChange Editor
Topic: custom keyboard shortcuts not working
Replies: 9
Views: 790

Re: custom keyboard shortcuts not working

Hi, tobiasrankin that is unexpected. It is supposed to report a conflict: image.png May I ask you to export your settings to file and send them to support@pdf-xchange.com with a cross reference to this thread and I will take a look? Addendum: Also - are you current? 10.4.1.389 is current and Help th...
by Paul - PDF-XChange
Wed Oct 02, 2024 5:30 pm
Forum: PDF-XChange Editor
Topic: Turning off Hyperlinks
Replies: 26
Views: 4940

Re: Turning off Hyperlinks

Hi

and doesn't this work for you to prevent the links being active?
image.png
by Paul - PDF-XChange
Wed Oct 02, 2024 4:03 pm
Forum: PDF-Tools
Topic: Overlay PDF - Aligning PDFs Together (and using different colors for each PDF)
Replies: 1
Views: 1031

Re: Overlay PDF - Aligning PDFs Together (and using different colors for each PDF)

Hi, wohlhut

I believe this is the same as this request: viewtopic.php?p=178681#p178681

We have a ticket for that in the system already. RT#6871: Feature Request :: Editor :: Overlay pages in colour
by Paul - PDF-XChange
Wed Oct 02, 2024 3:52 pm
Forum: PDF-XChange Editor
Topic: Net Documents
Replies: 5
Views: 669

Re: Net Documents

Hi, mCHSNUg5Pz8cPap

thank you so much for this! It is invaluable I think for other NetDocs/PDF-X users.
by Paul - PDF-XChange
Wed Oct 02, 2024 3:49 pm
Forum: PDF-XChange Editor
Topic: Remember page view, when switching pages via bookmarks SOLVED
Replies: 11
Views: 1374

Re: Remember page view, when switching pages via bookmarks SOLVED

Hi, dwg11 that is not how bookmarks work I am afraid. The bookmarks define the zoom level and position on the page and that is where you are taken. In step 1 of your process you navigate away from the defined bookmark, step 3 takes you back to exactly what the bookmark dictates. If step 3 took you b...
by Paul - PDF-XChange
Wed Oct 02, 2024 3:43 pm
Forum: PDF-XChange Editor
Topic: 389 Crashiness?
Replies: 31
Views: 2841

Re: 389 Crashiness?

Thanks, PHK

hopefully this and the new dump make the difference. I am sure the guys will let us know.
by Paul - PDF-XChange
Tue Oct 01, 2024 8:06 pm
Forum: PDF-XChange Editor
Topic: Net Documents
Replies: 5
Views: 669

Re: Net Documents

Hi, KswansonCMLAW thanks for the post. I am afraid that this is something we have looked at in depth and made the decision not to do. The NetDocs licensing alone is beyond what we could ever imaging seeing in return. Add to that the cost of development and support and it does not represent an invest...
by Paul - PDF-XChange
Tue Oct 01, 2024 4:49 pm
Forum: PDF-XChange Editor
Topic: Japanese fonts and Word Conversion
Replies: 17
Views: 801

Re: Japanese fonts and Word Conversion

Hi again Boshiume,

the devs looked at the temp files and they do not offer an explanation. The devs are asking if we can do a remote session where you show us first hand the issue.

If that is something you are amenable to we can arrange the session over email and post the outcome here.
by Paul - PDF-XChange
Tue Oct 01, 2024 3:28 pm
Forum: PDF-XChange Editor
Topic: Japanese fonts and Word Conversion
Replies: 17
Views: 801

Re: Japanese fonts and Word Conversion

My pleasure boshiume In the excitement to understand the printing/conversion issue I neglected to respond to your first question: Issue No. 1 Please refer to the attached graphic. They show a file with Japanese characters. The chosen font make it really hard to read and I would like to change the fo...
by Paul - PDF-XChange
Mon Sep 30, 2024 10:19 pm
Forum: PDF-XChange Editor
Topic: Japanese fonts and Word Conversion
Replies: 17
Views: 801

Re: Japanese fonts and Word Conversion

Hi, boshiume is that temp file one generated by the process I linked to? Is the issue limited to this one document conversion? If so may we have the docx here to test converting? As a matter of interest, what does the document look like if you drag and drop it into the Editor rather than use the Wor...
by Paul - PDF-XChange
Mon Sep 30, 2024 10:11 pm
Forum: PDF-XChange Editor
Topic: Saving Filtered Results
Replies: 6
Views: 252

Re: Saving Filtered Results

Hi, shainfamily

now I understand. I am afraid that the Editor does not have such a function. To do this you would need to use PDF-Tools as Dan describes above.
by Paul - PDF-XChange
Mon Sep 30, 2024 10:06 pm
Forum: PDF-XChange Editor
Topic: 389 Crashiness?
Replies: 31
Views: 2841

Re: 389 Crashiness?

Hi, PHK if it is crashing then this is the process needed to create a crash dump: https://www.pdf-xchange.com/knowledgebase/459-How-do-I-create-a-crash-dump-file-and-send-it-to-PDF-XChange-for-investigation The resulting file will be too large for email, please drop it here: https://files.tracker-so...
by Paul - PDF-XChange
Mon Sep 30, 2024 9:20 pm
Forum: PDF-XChange Editor
Topic: Saving Filtered Results
Replies: 6
Views: 252

Re: Saving Filtered Results

Hi, shainfamily

sorry - what does that mean to "filter" pages"?

What happens when you use "Save As"?
by Paul - PDF-XChange
Mon Sep 30, 2024 9:14 pm
Forum: PDF-XChange Editor
Topic: 389 Crashiness?
Replies: 31
Views: 2841

Re: 389 Crashiness?

Hi, PHK is it crashing or hanging? We want to investigate and will need dumps made, but whether to do a crash dump or memory/process dump depends on the answer to that question. To answer the question, if you have the Windows Task Manager open and the Editor visible, when the event happens does it r...
by Paul - PDF-XChange
Mon Sep 30, 2024 9:09 pm
Forum: PDF-XChange Editor
Topic: Saving Filtered Results
Replies: 6
Views: 252

Re: Saving Filtered Results

Hi, shainfamily thanks for the post. I am not entirely sure what yo mean here: ... set a filter which got it down to 300 pages ... If your PDF currently says it is 300 pages, and that is your want, can you not simply user " File " then " Save As "? Am I missing something here?
by Paul - PDF-XChange
Mon Sep 30, 2024 4:48 pm
Forum: PDF-Tools
Topic: Dynamic parameters for "Execute application"
Replies: 1
Views: 924

Re: Dynamic parameters for "Execute application"

Hi, involve39

it doesn't look like it is supported to me. Here are the command line options for PDF-Tools: https://help.pdf-xchange.com/pdfxt10/co ... ns_ed.html

I will ask for confirmation.
by Paul - PDF-XChange
Mon Sep 30, 2024 4:45 pm
Forum: PDF-XChange Editor
Topic: Suggestion: list bookmark (link annotation) actions in Properties / Actions SOLVED
Replies: 9
Views: 2665

Re: Suggestion: list bookmark (link annotation) actions in Properties / Actions SOLVED

Hi, loki@99

it seems there may have been some misunderstanding in this case. I was just told that the development team rejected this request months ago.

I sincerely apologize, it seems I have made a mistake here. The dev are not adding this.

sorry
by Paul - PDF-XChange
Mon Sep 30, 2024 4:41 pm
Forum: PDF-XChange Editor
Topic: reading aloud while highlighting simultaneously
Replies: 3
Views: 229

Re: reading aloud while highlighting simultaneously

Hi, lucio.baccaro welcome to the forums. If you start the reading via the "View Pane" you should still be able to use the highlight tool: HighlightWhileReading.gif This was tested in the current version, 10.4.1.389. Are you using an older version? I believe an update may be required.
by Paul - PDF-XChange
Mon Sep 30, 2024 4:02 pm
Forum: PDF-XChange Editor
Topic: Japanese fonts and Word Conversion
Replies: 17
Views: 801

Re: Japanese fonts and Word Conversion

Hi, boshiume

do you get a temp file as described here? https://www.pdf-xchange.com/knowledgeba ... -I-do-this

If so we would like to see it.

:)
by Paul - PDF-XChange
Mon Sep 30, 2024 4:00 pm
Forum: PDF-XChange Editor
Topic: Suggestion: list bookmark (link annotation) actions in Properties / Actions SOLVED
Replies: 9
Views: 2665

Re: Suggestion: list bookmark (link annotation) actions in Properties / Actions SOLVED

Hi, Loki@99

thanks for the input. I have also passed this on to the team.
by Paul - PDF-XChange
Mon Sep 30, 2024 3:30 pm
Forum: PDF-XChange Editor
Topic: PDF Files crash a ProjectManager
Replies: 15
Views: 2516

Re: PDF Files crash a ProjectManager

Hi, Seph

I have asked for an update and will post back what comes.
by Paul - PDF-XChange
Mon Sep 30, 2024 3:18 pm
Forum: PDF-XChange Editor
Topic: Japanese fonts and Word Conversion
Replies: 17
Views: 801

Re: Japanese fonts and Word Conversion

Hi, Boshiume

have you checked to confirm the options in the Printer are set to show the "Save As" dialogue?
image.png
by Paul - PDF-XChange
Fri Sep 27, 2024 10:10 pm
Forum: PDF-XChange Editor
Topic: Update on XFA Form/signatures?
Replies: 1
Views: 599

Re: Update on XFA Form/signatures?

Hi, Kreiger81 yes it is coming. We had hoped to get it in 10.4.0.388 but something else took higher priority. We are still working on it, but unfortunately it is still a work in progress. I do not have a firm ETA, it will happen, hopefully soon, I just can't say exactly when at this juncture I am af...
by Paul - PDF-XChange
Fri Sep 27, 2024 7:22 pm
Forum: PDF-XChange Editor
Topic: FR: Guidelines Function Window Like Split Pages
Replies: 5
Views: 615

Re: FR: Guidelines Function Window Like Split Pages

Hi, PHK

I asked the dev team but they feel that this is too much for guides, too specific. I am afraid they are not supportive of the suggestion, but they said they will improve the Guide Line functionality by adding copy/paste/duplicate of selected GL.

I hope that helps
by Paul - PDF-XChange
Fri Sep 27, 2024 4:03 pm
Forum: PDF-XChange Editor
Topic: Identity Options "Get the information from Active Directory" is grayed out
Replies: 15
Views: 3519

Re: Identity Options "Get the information from Active Directory" is grayed out

Hi, dirk.ott

indeed I acknowledge my failure here. I was not able to do the work required in a more timely manner. I personally apologize for that.

Indeed I am interested in what you found out that resolved your issue, others may benefit from your experience.
by Paul - PDF-XChange
Wed Sep 25, 2024 6:45 pm
Forum: PDF-XChange Editor
Topic: PDF X-Change Lite suddenly prints to Brother printer
Replies: 3
Views: 672

Re: PDF X-Change Lite suddenly prints to Brother printer

Hi, Erik_S

that sounds like a journey I would have been happy to miss!

Thanks for the feedback, I am pleased to hear this is all working now, and do not hesitate to reach out next time yo have a question.
by Paul - PDF-XChange
Wed Sep 25, 2024 5:34 pm
Forum: PDF-XChange Editor
Topic: How do I turn my internet search feature into a text translator
Replies: 16
Views: 1612

Re: How do I turn my internet search feature into a text translator

Hi Alexo, the devs agree this is reasonable. Rather than add a user defined limit they will set it to 5000 characters - same as Google Translate uses. I have raised the associate ticket: RT#7122: Feature Request :: Editor :: increase text translation buffer to 5000 characters It is internal, but if ...
by Paul - PDF-XChange
Wed Sep 25, 2024 5:29 pm
Forum: PDF-XChange Editor
Topic: Create rectangles with rounded corners
Replies: 25
Views: 6340

Re: Create rectangles with rounded corners

Hi, Mathew we will be doing more work in this area, and the devs have agreed this is reasonable: RT#7121: Feature Request :: editor :: access to rectangle round corners radius via JavaScript I do not anticipate it in the next release, but it is officially in the pipe. We will have to wait and see ho...
by Paul - PDF-XChange
Wed Sep 25, 2024 5:17 pm
Forum: PDF-XChange Editor
Topic: [Bookmarking] Mass/Bulk Destination Setting SOLVED
Replies: 5
Views: 1181

Re: [Bookmarking] Mass/Bulk Destination Setting SOLVED

Hi, stjeremy you are correct on both counts. Perhaps the better approach is to include the page links in the original import? A simple example might look like: Bookmark 1, goto:{1; Fit} Bookmark 2, goto:{2; Fit} Bookmark 3, goto:{3; Fit} For more details on what can be included you can set a bookmar...
by Paul - PDF-XChange
Wed Sep 25, 2024 5:14 pm
Forum: PDF-XChange Viewer (End Users)
Topic: import settings via command line
Replies: 2
Views: 1838

Re: import settings via command line

Hi Thomas,

note that there is exportp/importp as well as exportsettings/importsettings.

The latter is the newer, more comprehensive approach, it allows you to specify which settings to involve.

exportp/importp/usep are older and there for backwards compatibility.

I hope that helps.
by Paul - PDF-XChange
Wed Sep 25, 2024 3:38 pm
Forum: PDF-XChange Editor
Topic: SCALE
Replies: 23
Views: 3158

Re: SCALE

Hi, Mirada2000

thanks for the post and report. I am not able to reproduce the behaviour. May I ask for step by step instructions with screenshots?

sorry
by Paul - PDF-XChange
Wed Sep 25, 2024 3:25 pm
Forum: PDF-XChange Editor
Topic: How do I turn my internet search feature into a text translator
Replies: 16
Views: 1612

Re: How do I turn my internet search feature into a text translator

Hi, Alexo

thank you for your feedback and request. I have passed this on to the devs for consideration and will post here what they say.
by Paul - PDF-XChange
Wed Sep 25, 2024 3:06 pm
Forum: PDF-XChange Editor
Topic: Javascript command to find setences spread over multiple lines
Replies: 3
Views: 643

Re: Javascript command to find setences spread over multiple lines

Hi, Vinny

I am not the one to answer your JavaScript question, but I do ask if the "Advanced Search" that we offer is failing you that yo need to write a script for this?

One should be able to search for "this exact phrase"
image(1).png
image(1).png (1023 Bytes) Viewed 634 times
image.png
by Paul - PDF-XChange
Wed Sep 25, 2024 2:57 pm
Forum: PDF-XChange Editor
Topic: Beta Testing
Replies: 3
Views: 556

Beta Testing

:)
by Paul - PDF-XChange
Wed Sep 25, 2024 2:51 pm
Forum: PDF-XChange Editor
Topic: Possible Bug: Added-Only Guidelines Not Saved
Replies: 3
Views: 441

Re: Possible Bug: Added-Only Guidelines Not Saved

Hi, PHK

I see the same. I guess because just adding the guides is not registered as a change to the document. I had to use Save As to force it.

I'll ask the guys if this is intentional.
by Paul - PDF-XChange
Wed Sep 25, 2024 2:46 pm
Forum: PDF-XChange Editor
Topic: Add annotations to PDFs with clickable links
Replies: 3
Views: 591

Re: Add annotations to PDFs with clickable links

Hi, d__s__

have you tried holding the Shift key while mousing over the links?

There is also "Exclusive Mode" :
image.png
You should see the behaviour change like this:
Exclusive Mode.gif
by Paul - PDF-XChange
Wed Sep 25, 2024 2:31 pm
Forum: PDF-XChange Editor
Topic: [Bookmarking] Mass/Bulk Destination Setting SOLVED
Replies: 5
Views: 1181

Re: [Bookmarking] Mass/Bulk Destination Setting SOLVED

Hi, stjeremy

does the document have much structure? Have you tried "From Page Text"?
image.png

And of course if it is a pattern you could use "Bookmark every N-th Page"
image(1).png
is that the kind of thing you are looking for?
by Paul - PDF-XChange
Mon Sep 23, 2024 8:40 pm
Forum: PDF-XChange Editor
Topic: Delete all children bookmarks
Replies: 16
Views: 2706

Re: Delete all children bookmarks

Hi, Loki@99

It's just "delete". That deletes the bookmark and it's children.

There is no option for delete just the children.

Can you not simply select those children and delete of you want to retain the parent?
by Paul - PDF-XChange
Mon Sep 23, 2024 5:24 pm
Forum: Touchscreen Devices
Topic: Pages thumbnails - Pinch to zoom SOLVED
Replies: 2
Views: 2649

Re: Pages thumbnails - Pinch to zoom SOLVED

Hi, Loki@99,

this is reported as done for 389.

enjoy