What is the correct name for the Tracker Software’s virtual printer?  SOLVED

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Jensen Head
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What is the correct name for the Tracker Software’s virtual printer?

Post by Jensen Head »

1. PDF-XChange Print Drivers — https://forum.pdf-xchange.com/viewforum.php?f=39

2. PDF-XChange Standard 2012 — webpage https://www.pdf-xchange.com/product/pdf-xchange-standard title
PDF-XChange Standard 2012.png
.
3. PDF-XChange Standard Printer — https://www.pdf-xchange.com/product/pdf-xchange-standard

4. PDF-XChange Standard — https://www.pdf-xchange.com/product/pdf-xchange-pro and Microsoft Windows control panel.
PDF-XChange Standard.png
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Ovg
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Re: What is the correct name for the Tracker Software’s virtual printer?

Post by Ovg »

For me - PDF-XChange Standard

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It's impossible to lead us astray for we don't care even to choose the way.
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
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Stefan - PDF-XChange
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Re: What is the correct name for the Tracker Software’s virtual printer?

Post by Stefan - PDF-XChange »

Hello Ovg, Jensen,

Yes - in "Printers & Scanners" it will show up as "PDF XChange Standard" - as you are already looking at 'printers', and in the about dialogue it will say "PDF XChange Standard Printer". We've added "printer" to the wording so as to minimize the confusion some new customers had in the past where they were buying standard thinking it is our "Standard Package" and that it included some form of a licensed Editor. So on our website, and in the about it will report itself as PDF XChange Standard Printer, and in the printers and scanners window only as PDF XChange Standard (under a printer icon ;) ).

Kind regards,
Stefan
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Jensen Head
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Re: What is the correct name for the Tracker Software’s virtual printer?

Post by Jensen Head »

We've sorted out the third and fourth names. What about the first two?
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Daniel - PDF-XChange
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Re: What is the correct name for the Tracker Software’s virtual printer?  SOLVED

Post by Daniel - PDF-XChange »

Hello, Jensen Head

Any and all of the above are interchangeable when it comes to support (though using #1 will likely lead to us asking you, "Which driver? We offer two.").
Colloquially we just call them "Standard" or "Lite" in house.

In practice, the "product" names are the most important ones, which were specifically changed to "PDF-XChange Printer Standard" and "PDF-XChange Printer Lite" (instead of "Standard/Lite Printer").

As remiss as I am to admit, this was done only because we were seeing an inordinately large number of people mistakenly buying "PDF-Xchange Standard Printer", whilst thinking that it was the "standard" version of the Editor (and not a "printer", despite "Printer" having always been part of the name...), or otherwise, who were downloading the "lite printer" and telling us the "lite" version of the Editor does not work for viewing documents...

A few too many refunds/exchanges later, and we decided a change in presentation was in order. In all respects other than when making a purchase, it does not particularly matter, as long as "Standard", "Lite", or "printer" is somewhere in there.

Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

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