In build 386, application crashes when undoing after "Convert to Named Destinations" is executed  SOLVED

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rakunavi
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In build 386, application crashes when undoing after "Convert to Named Destinations" is executed

Post by rakunavi »

=== UPDATE ===================================================================
The issue reported below has been resolved in Ver 10.3.1 build 387.
I appreciate all the hard work and efforts of the support and development team.
==============================================================================


Hello all,

I found that PDF-XChange Editor Ver 10.3.0 build 386 crashes when Undo is performed after "Convert to Named Destinations" is executed. I have confirmed that this is an issue that had not occurred until build 385.

The verification procedure is as follows

  1. Open the Bookmarks pane and create a new entry.
  2. Execute “Convert to Named Destinations” for all bookmarks.
  3. Undo.
  • Animation.gif
If you Undo "Convert to Named Destinations" immediately after it is executed, as shown in the video, or even if you do other processing afterwards, as long as you Undo "Convert to Named Destinations" anyway, the application will crash at that time.

Hoping that the above information will be of some help to you.
Thank you so much for your continued support.

Best regards,
rakunavi

- PDF-XChange Editor Plus Version: 10.3.0 build 386
- OS Version: Windows 11 Home 23H2 Build 22631.3593
- PC Model: Lenovo IdeaPad C340-15IWL, HP All-in-One 22-c0xx
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Last edited by rakunavi on Tue Jun 18, 2024 4:37 am, edited 1 time in total.
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Jordan - PDF XChange
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Re: In build 386, application crashes when undoing after "Convert to Named Destinations" is executed  SOLVED

Post by Jordan - PDF XChange »

Hello rakunavi,

Thank you for bringing this to our attention.

I was able to reproduce the crash and provided the details to the development teams.

I have created a ticket for it:

#6940: Editor crashes when undoing after "Convert to Named Destinations" is executed

When there is development on this case I will update the post.
Best regards,
Jordan
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rakunavi
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Re: In build 386, application crashes when undoing after "Convert to Named Destinations" is executed

Post by rakunavi »

Thank you, Jordan, for creating the ticket!

I am relieved to share my situation with you.
Thank you for taking time out of your busy schedule.
Please give my best regards to developers.

Best regards,
rakunavi
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In build 386, application crashes when undoing after "Convert to Named Destinations" is executed

Post by Daniel - PDF-XChange »

:)
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PDF-XChange Co. LTD

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Our Web site domain and email address has changed as of 26/10/2023.
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Jordan - PDF XChange
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Re: In build 386, application crashes when undoing after "Convert to Named Destinations" is executed

Post by Jordan - PDF XChange »

Hello rakunavi,

I hope you are doing well.

The development team informed the that this case #6940 was marked as resolved and a fix will be applied to our next build that will prevent those crashes.
For the moment we do not have a set date for its implementation.
Best regards,
Jordan
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rakunavi
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Re: In build 386, application crashes when undoing after "Convert to Named Destinations" is executed

Post by rakunavi »

Hello Jordan, thank you for taking the time to let us know.

I appreciate all the hard work and efforts. I look forward to the release of the new build.

Best regards,
rakunavi
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Jordan - PDF XChange
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In build 386, application crashes when undoing after "Convert to Named Destinations" is executed

Post by Jordan - PDF XChange »

:)
Best regards,
Jordan