The currency units for prices displayed on the website are mixed between “GBP £” and “USD $” SOLVED

[rakunavi]

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[UPDATE] The currency unit discrepancies noted below are not currently occurring.
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Hello all,

Previously, the currency unit for prices on the PDF-XChange Editor / Editor Plus product page was “USD $”, but it is now displayed as “GBP £”.

• https://www.pdf-xchange.com/product/pdf-xchange-editor

• gbp.png

On all other pages, the currency unit remains “USD $” as before. Since the use of multiple currency units might be a bit confusing, I am informing you for your reference.

• https://www.pdf-xchange.com/product/pdf ... or/pricing
• https://www.pdf-xchange.com/product/pdf-xchange-pro

• usd1.png
  
  
  usd2.png

Best regards,
rakunavi

[Daniel - PDF-XChange]

Hello, rakunavi

I will pass this along to the web team for review just in case we can do something here, but I am not certain there is an issue on this end as of yet, it is much more likely to be something local to your system/network, or browser settings.

The website should default to showing USD if you are anywhere in the world that does not use EUR or GBP (and in those locations, show them respectively). Exceptions to this will occur when you have added something to your cart and changed the currency manually (in which case, the website should show the same single currency everywhere), or if you are using a VPN, which is known to cause confusion from page to page if you are bouncing between locals.

If you encounter this issue, all I can advise is to either disable your VPN if you have one, or, add something to the cart, and change the currency to your desired currently before browsing. Note that for the latter to have a long term effect, you must accept cookies on our website.

Kind regards,

[rakunavi]

Hello Daniel, thank you for your prompt reply.

Until recently, the currency unit had been displayed uniformly on all pages for many years. I'm relieved to hear this issue appears to be specific to my region or environment. I sincerely apologize for taking up your valuable time despite your busy schedule.

I had done verify the displayed content from other regions using services like LocaBrowser or GeoPeeker before reporting. However, I will continue refining my verification methods to further improve the quality of my reports.

• Video.webm

[EDIT]
P.S.
I didn't change any settings here, but it started displaying properly just a moment ago. Sorry for bothering you.

Best regards,
rakunavi

[Sean - PDF-XChange]

Hi rakunavi - no problem, thanks

Kind regards,