There is an inconsistency regarding whether color picker dropdowns accept "None" before and after inserting Rich Media  SOLVED

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rakunavi
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There is an inconsistency regarding whether color picker dropdowns accept "None" before and after inserting Rich Media

Post by rakunavi »

=== UPDATE ===================================================================
The issue reported below has been resolved in Ver 10.8.0 build 405.
I appreciate all the hard work and efforts of the support and development team.
==============================================================================


Hello all,

PDF-XChange Editor allows color specification via color picker dropdowns in various places. These dropdowns can be broadly categorized into two types based on whether they allow setting a transparent color (None). When adding Rich Media using the Add Sound or Add Video commands, I noticed two points of concern regarding the Stroke Color setting.

  1. The color picker dropdown displayed during addition lacks a None option, whereas the dropdown after addition does include None. The formats of these two dropdowns are distinct. I haven't investigated whether ISO 32000-1:2008 permits “None,” but at the very least, shouldn't the type of color picker dropdown match between the dialog at insertion and the properties after setting?
    • By default, the color is set to “None” in the dialog when adding, but in the properties after adding, the color is set to “RGB: 0, 0, 0.”
    • figure.png

      Video.webm
    Hoping that the above information will be of some help to you.
    Thank you so much for your continued support.

    Best regards,
    rakunavi

    - PDF-XChange Editor PRO Version: 10.7.6 build 404
    - OS Version: Windows 11 Pro / Home 25H2 Build 26200.7462
    - PC Model: GMKtec Nucbox M7 Pro with HUION Kamvas Pro 19 / Lenovo IdeaPad C340-15IWL
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    Last edited by rakunavi on Thu Dec 18, 2025 11:43 am, edited 1 time in total.
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    Daniel - PDF-XChange
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    Re: There is an inconsistency regarding whether color picker dropdowns accept "None" before and after inserting Rich Med  SOLVED

    Post by Daniel - PDF-XChange »

    Hello, rakunavi

    A third point to add to your investigation is that the "none" option actually doesn't seem to work... Even when the border is defined as none, a black border is still in place.

    I am unsure if the issue here is that none is not offered in the placement dlg, as it could also be the none is not supposed to be compatible with these items and the properties pane is lying to us :lol:

    I will pass it along to see what the Devs think here.

    Kind regards,
    Dan McIntyre - Support Technician
    PDF-XChange Co. LTD

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