Hi,
I have installed build 324.0:
but updater shows me this:
Updater not recognizing latest update
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Updater not recognizing latest update
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Re: Updater not recognizing latest update
Hello yossizahn,
We suspect that it's a problem of the both x32 and x64 versions installed with different packs. Though we'll need you to give us a little more information on this one if you can.
1) We'll need an Updater's log. To see it, please use this registry key: Then if you Right click on the Updater's icon in the top left corner you can access to the Log: 2) If you are using Windows 10, please go to to "Apps & Features" and make a screenshot like this: Cheers,
Alex
We suspect that it's a problem of the both x32 and x64 versions installed with different packs. Though we'll need you to give us a little more information on this one if you can.
1) We'll need an Updater's log. To see it, please use this registry key: Then if you Right click on the Updater's icon in the top left corner you can access to the Log: 2) If you are using Windows 10, please go to to "Apps & Features" and make a screenshot like this: Cheers,
Alex
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Re: Updater not recognizing latest update
Hello yossizahn,
We've been able to recreate a similar behavior - we suspect that the installed products registry wasn't updated correctly thus this occurred. Please try updating the suggested products again - this should fix the issue.
Cheers,
Alex
We've been able to recreate a similar behavior - we suspect that the installed products registry wasn't updated correctly thus this occurred. Please try updating the suggested products again - this should fix the issue.
Cheers,
Alex
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Re: Updater not recognizing latest update
Dan McIntyre - Support Technician
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Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com