Forum search not working - Search could not be performed

Please post any ideas or requests for new features here for the End User Version of PDF-XChange (printer Drivers)

Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange, Tracker - Clarion Support, John - Tracker Supp, Support Staff, moderators

avada
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Posts: 191
Joined: Mon Jul 08, 2013 10:22 pm

Forum search not working - Search could not be performed

Post by avada »

Hi!

I tried searching the forum but in all attempts it failed.
I got a "Sorry, search could not be performed. More information about this failure has been logged in the error log." error message and that's it. I can't even perform an egosearch to check up on forums I commented on.

Also, there's no topic or sub-forum I can see to report website and forum issues, so I needed to pick one at basically random.
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Will - Tracker Supp
Site Admin
Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm

Re: Forum search not working - Search could not be performed

Post by Will - Tracker Supp »

Hi Avada,

Thanks for the report - I'm seeing the same so have passed this to our web-wizards to look into.

Apologies for the inconvenience!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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Will - Tracker Supp
Site Admin
Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm

Re: Forum search not working - Search could not be performed

Post by Will - Tracker Supp »

Everything should be up and running now :)
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
avada
User
Posts: 191
Joined: Mon Jul 08, 2013 10:22 pm

Re: Forum search not working - Search could not be performed

Post by avada »

Will - Tracker Supp wrote: Thu May 23, 2019 9:43 am Everything should be up and running now :)
Cool.
(I think a dedicated topic for people to report things like this would make sense.)
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Will - Tracker Supp
Site Admin
Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm

Re: Forum search not working - Search could not be performed

Post by Will - Tracker Supp »

Hi Avada,

These reports are usually best sent directly to support@pdf-xchange.com, as they will be actioned faster and if there is an issue with the forums, the post may not be made or properly posted.

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com