Preview in Windows explorer - Swipe to scroll

For users with issues, or feature requests, on touchscreen devices.

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For users with issues, or feature requests, on touchscreen devices.

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PDF-XChange Editor, Version 5.5 Build 315.

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Loki@99
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Preview in Windows explorer - Swipe to scroll

Post by Loki@99 »

Hi,

It will be convenient to have a swipe to scroll page gesture support in windows explorer preview.

Thanks for considering this,
Regards,
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Tracker Supp-Stefan
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Re: Preview in Windows explorer - Swipe to scroll

Post by Tracker Supp-Stefan »

Hello Loki@99,

I am not too sure whether we can have that much control over that window, but I will ask our developers to check whether this is something we can consider.
Do you have other previews (even if for other file formats) where you can swipe in the preview pane in Explorer?

Kind regards,
Stefan
Loki@99
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Re: Preview in Windows explorer - Swipe to scroll

Post by Loki@99 »

Tracker Supp-Stefan wrote: Fri Mar 08, 2024 1:06 pm Hello Loki@99,

I am not too sure whether we can have that much control over that window, but I will ask our developers to check whether this is something we can consider.
Do you have other previews (even if for other file formats) where you can swipe in the preview pane in Explorer?

Kind regards,
Stefan
Hi Stefan,

I can swipe to scroll with my finger with a Microsoft Word file preview in windows explorer.
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Tracker Supp-Stefan
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Re: Preview in Windows explorer - Swipe to scroll

Post by Tracker Supp-Stefan »

Hello Loki@99,

Thanks for confirming that you have that functionality with other types of files!
I am still awaiting my colleagues' feedback on whether we can add such a feature to our previews as well.

Kind regards,
Stefan
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Vasyl-Tracker Dev Team
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Re: Preview in Windows explorer - Swipe to scroll

Post by Vasyl-Tracker Dev Team »

Hello Loki@99,

We just checked our latest version and see that we are able to scroll-by-fingers inside our pdf-previewer in Windows Explorer.
Yes, the zoom-by-2fingers doesn't work at the moment but will work in the upcoming build. But scroll-by-fingers works for us definitely.

So let me ask some questions:

- Can you confirm that you have installed the latest version of our product?
- What device do you use?
- What is your OS?

Best
Redards.
Vasyl Yaremyn
Tracker Software Products
Project Developer

Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
Loki@99
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Re: Preview in Windows explorer - Swipe to scroll

Post by Loki@99 »

Vasyl-Tracker Dev Team wrote: Thu Mar 14, 2024 7:53 pm Hello Loki@99,

We just checked our latest version and see that we are able to scroll-by-fingers inside our pdf-previewer in Windows Explorer.
Yes, the zoom-by-2fingers doesn't work at the moment but will work in the upcoming build. But scroll-by-fingers works for us definitely.

So let me ask some questions:

- Can you confirm that you have installed the latest version of our product?
- What device do you use?
- What is your OS?

Best
Redards.
Hi,

Thanks for checking,

PDF-XChange editor version : 10.2.1.385
Device : Huawei Matebook E 2022
OS : Windows 11 Pro 23H2 build 22631.3296

Regards,
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Tracker Supp-Stefan
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Re: Preview in Windows explorer - Swipe to scroll

Post by Tracker Supp-Stefan »

Hello Loki@99,

Thanks for confirming you do have the latest build.
So are you saying that simple swipe without zooming ect is still not working for you?
Are there any specific/custom gestures for the swipe action (e.g. do you need to do it with a specific number of fingers) - and is it exactly the same gesture that you use which works with other previews?

Kind regards,
Stefan
Loki@99
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Re: Preview in Windows explorer - Swipe to scroll

Post by Loki@99 »

Tracker Supp-Stefan wrote: Mon Mar 18, 2024 11:47 am Hello Loki@99,

Thanks for confirming you do have the latest build.
So are you saying that simple swipe without zooming ect is still not working for you?
Are there any specific/custom gestures for the swipe action (e.g. do you need to do it with a specific number of fingers) - and is it exactly the same gesture that you use which works with other previews?

Kind regards,
Stefan
Hi,

As you can see in the following video, I can't perform a simple swipe to scroll gesture with my finger or stylus (Huawei M-pencil 2).

I noticed that I can swipe with my stylus after a long press and hold action though.

https://filebin.net/tp0xve6u1j2697vz

Hope that it will help you fix the issue,
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Re: Preview in Windows explorer - Swipe to scroll

Post by Tracker Supp-Stefan »

Hello Loki@99,

That website you uploaded your video to was not liked by either my AntiVirus nor Windows Defender - so I was not allowed to continue with actually downloading your file.
Can you please upload it on our own file server. I've e-mailed you a link to the location at which you can upload it.

Kind regards,
Stefan
Loki@99
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Re: Preview in Windows explorer - Swipe to scroll

Post by Loki@99 »

Tracker Supp-Stefan wrote: Mon Mar 25, 2024 1:02 pm Hello Loki@99,

That website you uploaded your video to was not liked by either my AntiVirus nor Windows Defender - so I was not allowed to continue with actually downloading your file.
Can you please upload it on our own file server. I've e-mailed you a link to the location at which you can upload it.

Kind regards,
Stefan
Hi Stefan,

I uploaded the video on PDF-XChange server.

Thanks for your support,
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Re: Preview in Windows explorer - Swipe to scroll

Post by Tracker Supp-Stefan »

Hello Loki@99,

Thanks! Got the file and passed it on to Vasyl to take a look. He will advise once he has had the chance to see it!

Kind regards,
Stefan
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Re: Preview in Windows explorer - Swipe to scroll

Post by Tracker Supp-Stefan »

Hello Again Loki99,

Our devs looked at your video and say that the preview handler that you are showing in that video does not look to be our own.

Please navigate to and start this tool:
"c:\Program Files\Tracker Software\Shell Extensions\XCShInfoSetup.exe"
And when it starts - select that PDF X-Change becomes your preview handler:
image.png
image.png (25.86 KiB) Viewed 1081 times
Then hit apply.

Once our preview handler is active - you should be able to use your fingers to scroll.

Kind regards,
Stefan
Loki@99
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Posts: 25
Joined: Sat Dec 16, 2023 11:09 am

Re: Preview in Windows explorer - Swipe to scroll

Post by Loki@99 »

Tracker Supp-Stefan wrote: Wed Mar 27, 2024 3:26 pm Hello Again Loki99,

Our devs looked at your video and say that the preview handler that you are showing in that video does not look to be our own.

Please navigate to and start this tool:
"c:\Program Files\Tracker Software\Shell Extensions\XCShInfoSetup.exe"
And when it starts - select that PDF X-Change becomes your preview handler:
image.png
Then hit apply.

Once our preview handler is active - you should be able to use your fingers to scroll.

Kind regards,
Stefan
Hi Stefan,

Indeed, it wasn't PDF-XChange preview handler.

After following your instructions, the issue was fixed.

Hope to see pinch to zoom preview gesture supported in next version as well.

Thanks again for your support,
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Re: Preview in Windows explorer - Swipe to scroll

Post by Tracker Supp-Stefan »

Hello Loki@99,

Glad to hear that getting the right preview handler sorted it for you!

And unfortunately I can't make any promises on the pinch zoom in preview!

Kind regards,
Stefan
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