Hi,
The Eraser Tool tip size is not displayed when I use a stylus.
This screenshot is when I use a mouse.
My device
- PDF X-Change Editor 10.3.0 build 386
- Windows 11 23H2 build 22631.3447
- Huawei Matebook E 2022
- Stylus : M-Pencil 2nd gen
Thanks for investigating,
Issue Eraser Tool - Tip size is not displayed when using a stylus
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For users with issues, or feature requests, on touchscreen devices.
DO NOT post your license/serial key, or your activation code - these forums, and all posts within, are public and we will be forced to immediately deactivate your license.
Please specify the specific name of the product in question, the Version and Build, then the issue/feature feature:
i.e.
PDF-XChange Editor, Version 5.5 Build 315.
Description of issue/request: "................."
Issue Eraser Tool - Tip size is not displayed when using a stylus
Major Stylus topics
- RemoveAnnotationsWithEraser T#6903
- MiniPopupMenuOnTextSelection T#6894
- AbnormalSpikes forum.pdf-xchange.com/viewtopic.php?p=179935&hilit=spikes#p179935
- ForceEraserPreview forum.pdf-xchange.com/viewtopic.php?t=42380
- RemoveAnnotationsWithEraser T#6903
- MiniPopupMenuOnTextSelection T#6894
- AbnormalSpikes forum.pdf-xchange.com/viewtopic.php?p=179935&hilit=spikes#p179935
- ForceEraserPreview forum.pdf-xchange.com/viewtopic.php?t=42380
- Daniel - PDF-XChange
- Site Admin
- Posts: 10953
- Joined: Wed Jan 03, 2018 6:52 pm
Re: Issue Eraser Tool - Tip size is not displayed when using a stylus
Hello, Loki@99
This is working fine on my end with our test devices, though I will admit I do not have your specific model on hand to work with. In any case, this would not be something on our end, but a windows setting (or a limitation of your stylus itself). Please first check under the windows "Bluetooth & devices > Pen & Windows Ink" menu, and ensure that "additional pen settings > show cursor" is enabled.
If that does not work, there may be some additional device specific stylus driver settings you can use to manipulate this behaviour.
Kind regards,
This is working fine on my end with our test devices, though I will admit I do not have your specific model on hand to work with. In any case, this would not be something on our end, but a windows setting (or a limitation of your stylus itself). Please first check under the windows "Bluetooth & devices > Pen & Windows Ink" menu, and ensure that "additional pen settings > show cursor" is enabled.
If that does not work, there may be some additional device specific stylus driver settings you can use to manipulate this behaviour.
Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Re: Issue Eraser Tool - Tip size is not displayed when using a stylus
Hi Daniel,
Enabling Show cursor in Bluetooth & devices > Pen & Windows Ink menu fixed the issue.
I don't want to show my stylus cursor when browsing the operating system though.
It will be great if PDF-XChange forces it even if that feature is enabled.
I mean for the Eraser Tool only(there's no need of a cursor to be shown using the pencil, highlighter, strikeout etc tools with a stylus in my opinion, it feels unnatural)
I don't have such issue with Drawboard PDF.
Enabling Show cursor in Bluetooth & devices > Pen & Windows Ink menu fixed the issue.
I don't want to show my stylus cursor when browsing the operating system though.
It will be great if PDF-XChange forces it even if that feature is enabled.
I mean for the Eraser Tool only(there's no need of a cursor to be shown using the pencil, highlighter, strikeout etc tools with a stylus in my opinion, it feels unnatural)
I don't have such issue with Drawboard PDF.
Major Stylus topics
- RemoveAnnotationsWithEraser T#6903
- MiniPopupMenuOnTextSelection T#6894
- AbnormalSpikes forum.pdf-xchange.com/viewtopic.php?p=179935&hilit=spikes#p179935
- ForceEraserPreview forum.pdf-xchange.com/viewtopic.php?t=42380
- RemoveAnnotationsWithEraser T#6903
- MiniPopupMenuOnTextSelection T#6894
- AbnormalSpikes forum.pdf-xchange.com/viewtopic.php?p=179935&hilit=spikes#p179935
- ForceEraserPreview forum.pdf-xchange.com/viewtopic.php?t=42380
- Daniel - PDF-XChange
- Site Admin
- Posts: 10953
- Joined: Wed Jan 03, 2018 6:52 pm
Re: Issue Eraser Tool - Tip size is not displayed when using a stylus
Hello, Loki@99
At this time, that is not something we plan on changing, but perhaps the Dev team will reconsider in the future.
Kind regards,
At this time, that is not something we plan on changing, but perhaps the Dev team will reconsider in the future.
Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Re: Issue Eraser Tool - Tip size is not displayed when using a stylus
Hi,
I noticed that Medbooster already reported this.
viewtopic.php?p=174670&hilit=stylus#p174670
As said in the topic, the cursor is quite distracting.
Thanks for reconsidering this in further versions.
I noticed that Medbooster already reported this.
viewtopic.php?p=174670&hilit=stylus#p174670
As said in the topic, the cursor is quite distracting.
Thanks for reconsidering this in further versions.
Major Stylus topics
- RemoveAnnotationsWithEraser T#6903
- MiniPopupMenuOnTextSelection T#6894
- AbnormalSpikes forum.pdf-xchange.com/viewtopic.php?p=179935&hilit=spikes#p179935
- ForceEraserPreview forum.pdf-xchange.com/viewtopic.php?t=42380
- RemoveAnnotationsWithEraser T#6903
- MiniPopupMenuOnTextSelection T#6894
- AbnormalSpikes forum.pdf-xchange.com/viewtopic.php?p=179935&hilit=spikes#p179935
- ForceEraserPreview forum.pdf-xchange.com/viewtopic.php?t=42380
- Stefan - PDF-XChange
- Site Admin
- Posts: 19826
- Joined: Mon Jan 12, 2009 8:07 am
- Contact:
Re: Issue Eraser Tool - Tip size is not displayed when using a stylus
Hello Loki@99,
Thanks for mentioning that other topic.
As Dan stated both there and here - this is unfortunately not a high priority item for us, so for the time being we can not say if or when this might be addressed.
Kind regards,
Stefan
Thanks for mentioning that other topic.
As Dan stated both there and here - this is unfortunately not a high priority item for us, so for the time being we can not say if or when this might be addressed.
Kind regards,
Stefan