Issue Eraser Tool - Tip size is not displayed when using a stylus

For users with issues, or feature requests, on touchscreen devices.

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Loki@99
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Posts: 558
Joined: Sat Dec 16, 2023 11:09 am

Issue Eraser Tool - Tip size is not displayed when using a stylus

Post by Loki@99 »

Hi,

The Eraser Tool tip size is not displayed when I use a stylus.


This screenshot is when I use a mouse.

Screenshot 2024-05-05 101616.jpg

My device

- PDF X-Change Editor 10.3.0 build 386
- Windows 11 23H2 build 22631.3447
- Huawei Matebook E 2022
- Stylus : M-Pencil 2nd gen

Thanks for investigating,
Major Stylus topics
- RemoveAnnotationsWithEraser T#6903
- MiniPopupMenuOnTextSelection T#6894
- AbnormalSpikes forum.pdf-xchange.com/viewtopic.php?p=179935&hilit=spikes#p179935
- ForceEraserPreview forum.pdf-xchange.com/viewtopic.php?t=42380
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Daniel - PDF-XChange
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Joined: Wed Jan 03, 2018 6:52 pm

Re: Issue Eraser Tool - Tip size is not displayed when using a stylus

Post by Daniel - PDF-XChange »

Hello, Loki@99

This is working fine on my end with our test devices, though I will admit I do not have your specific model on hand to work with. In any case, this would not be something on our end, but a windows setting (or a limitation of your stylus itself). Please first check under the windows "Bluetooth & devices > Pen & Windows Ink" menu, and ensure that "additional pen settings > show cursor" is enabled.

If that does not work, there may be some additional device specific stylus driver settings you can use to manipulate this behaviour.

Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

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Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
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Loki@99
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Posts: 558
Joined: Sat Dec 16, 2023 11:09 am

Re: Issue Eraser Tool - Tip size is not displayed when using a stylus

Post by Loki@99 »

Hi Daniel,

Enabling Show cursor in Bluetooth & devices > Pen & Windows Ink menu fixed the issue.

I don't want to show my stylus cursor when browsing the operating system though.

It will be great if PDF-XChange forces it even if that feature is enabled.

I mean for the Eraser Tool only(there's no need of a cursor to be shown using the pencil, highlighter, strikeout etc tools with a stylus in my opinion, it feels unnatural)

I don't have such issue with Drawboard PDF.
Major Stylus topics
- RemoveAnnotationsWithEraser T#6903
- MiniPopupMenuOnTextSelection T#6894
- AbnormalSpikes forum.pdf-xchange.com/viewtopic.php?p=179935&hilit=spikes#p179935
- ForceEraserPreview forum.pdf-xchange.com/viewtopic.php?t=42380
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Daniel - PDF-XChange
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Posts: 10953
Joined: Wed Jan 03, 2018 6:52 pm

Re: Issue Eraser Tool - Tip size is not displayed when using a stylus

Post by Daniel - PDF-XChange »

Hello, Loki@99

At this time, that is not something we plan on changing, but perhaps the Dev team will reconsider in the future.

Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Loki@99
User
Posts: 558
Joined: Sat Dec 16, 2023 11:09 am

Re: Issue Eraser Tool - Tip size is not displayed when using a stylus

Post by Loki@99 »

Hi,

I noticed that Medbooster already reported this.
viewtopic.php?p=174670&hilit=stylus#p174670

As said in the topic, the cursor is quite distracting.

Thanks for reconsidering this in further versions.
Major Stylus topics
- RemoveAnnotationsWithEraser T#6903
- MiniPopupMenuOnTextSelection T#6894
- AbnormalSpikes forum.pdf-xchange.com/viewtopic.php?p=179935&hilit=spikes#p179935
- ForceEraserPreview forum.pdf-xchange.com/viewtopic.php?t=42380
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Stefan - PDF-XChange
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Re: Issue Eraser Tool - Tip size is not displayed when using a stylus

Post by Stefan - PDF-XChange »

Hello Loki@99,

Thanks for mentioning that other topic.
As Dan stated both there and here - this is unfortunately not a high priority item for us, so for the time being we can not say if or when this might be addressed.

Kind regards,
Stefan
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