Tooltips displayed while temporarily disabling exclusive mode with the Shift key do not disappear automatically

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rakunavi
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Tooltips displayed while temporarily disabling exclusive mode with the Shift key do not disappear automatically

Post by rakunavi »

Hello all,

When Exclusive mode is enabled for a tool, pressing the Shift key temporarily disables Exclusive mode for as long as the Shift key is held down. If tooltips are displayed while the tooltips are temporarily disabled and are still displayed when the Shift key is released, the tooltips will not disappear automatically and remain displayed even if the mouse cursor is moved.

In this case, you can make the tooltips disappear by doing one of the following operations

  • Move the mouse cursor outside the Page View.
  • Click anywhere on the page.
  • Press the Shift key to temporarily disable Exclusive mode again.
However, this seems a little strange compared to the normal behavior where tooltips disappear simply by moving the mouse cursor.

This issue can occur with anything that displays tooltips, but the video below verifies this with tooltips on links.

  1. Since the attachment contains two PDF files, source.pdf and target.pdf, extract them to the same folder and display them side by side on the PDF-XChange Editor. You can display them side by side in a single window or in separate windows. In any case, display the two PDF files so that they are visible at the same time.
    • Activate the Highlighter tool and enable Exclusive Mode on the Format tab.
      • After moving the mouse cursor over the link in source.pdf, press the Shift key to temporarily change the mouse cursor and click on the link. Release the Shift key immediately after clicking.
        • Tooltips showing the destination of the link will appear, but the tooltips will not disappear even if you move the mouse cursor (they will disappear by performing the operation described at the beginning of this article).
        • This is a GIF animation. Click to play.
          This is a GIF animation. Click to play.
        Personally, I often open multiple files that are linked to each other in a multi-monitor environment and add highlights to them while activating the Exclusive Mode of the highlight tool. At that time, I use the Shift key to disable Exclusive Mode in order to temporarily open a link, but at this time I always encounter the issue I have reported here. Although it is possible to turn it off by clicking on it and so on, I would appreciate it if it could be turned off automatically.

        Hoping that the above information will be of some help to you.
        Thank you so much for your continued support.

        Best regards,
        rakunavi

        - PDF-XChange Editor Plus Version: 10.3.1 build 387
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        Dimitar - Tracker Supp
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        Re: Tooltips displayed while temporarily disabling exclusive mode with the Shift key do not disappear automatically

        Post by Dimitar - Tracker Supp »

        Hello rakunavi,

        I think this is because of the active links, that cover the text:

        Please enable this option and see if it helps:

        image.png

        Regards.
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        rakunavi
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        Joined: Sat Sep 11, 2021 5:04 am

        Re: Tooltips displayed while temporarily disabling exclusive mode with the Shift key do not disappear automatically

        Post by rakunavi »

        Hello Dimitar, thank you for your advice.

        I tried changing the settings to "Ctrl+click" and "double-click" in the place you mentioned. In both cases, when not combined with Shift, tooltips were not displayed, but the link did not work in the first place.

        • This is a GIF animation. Click to play.
          This is a GIF animation. Click to play.

        When used with Shift to temporarily disable Exclusive Mode, the tooltips did not disappear automatically, as they did before I changed the settings. Also, when "Ctrl+click" is selected, the link does not work.

        • This is a GIF animation. Click to play.
          This is a GIF animation. Click to play.
        It seems that we can't avoid tooltips to remain.

        Best regards,
        rakunavi
        TOP desires for PDFXCE
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        TrackerSupp-Daniel
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        Re: Tooltips displayed while temporarily disabling exclusive mode with the Shift key do not disappear automatically

        Post by TrackerSupp-Daniel »

        Hello, rakunavi

        I have managed to reproduce this issue, and passed it along to the Dev team for review.

        RT#7015: Bug: tooltip links remain visible - exclusive mode

        Kind regards,
        Dan McIntyre - Support Technician
        Tracker Software Products (Canada) LTD

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        rakunavi
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        Re: Tooltips displayed while temporarily disabling exclusive mode with the Shift key do not disappear automatically

        Post by rakunavi »

        Hello Daniel, thank you for contacting developers.

        I am relieved to share my situation with you.
        Please give my best regards to the developers.

        Best regards,
        rakunavi
        TOP desires for PDFXCE
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