OneDrive files get wrong file names

[nichu42]

Hi there,

I have tried to solve the following problem on Microsoft's side, but was not successful so far. So I'm trying to see if you can provide a workaround.

I have a Sharepoint library that is synced with a local folder on my hard disk (let's say c:\company files). I open files from there. A few weeks ago, Microsoft Word has started presenting a different save as dialog, which shows "https://mycompany.sharepoint.com/shared documents/". even though I've opened the source file from my local disk. I'd love to get rid off it, but was unable to do so. However, at least it works.

But what is really annoying: When converting the file to a PDF using your plug-in, the PDF no longer saves in the original folder, but in my PC's standard folder and gives it a name with the full Sharepoint URL.

So instead of
c:\company files\filename.pdf
I get
c:\users\user\documents\https___companyname.sharepoint.com_shared documents_filename.pdf

Is there any way you can change the plug-in to strip the additional file name and save the PDF in the original local folder?

[Paul - Tracker Supp]

Hi, nichu42

thanks for the report. This is something I will need to consult the devs team about.

In the meanwhile, did you know that we also support opening the fires directly from SharePoint rather than using the intermediary of a sync'd folder?

The advantage over working with files on a sync'd folder is more than just avoiding issues with improperly sync'd files, it also opens up for you access tot he SharePoint file control tools like Check Out/In, adding metadate etc.

The Editor can add a SharePoint Place and offer file browsing of the Site files directly: https://www.pdf-xchange.com/knowledgeba ... nge-Editor

And the Pro bundle goes one further and allows a Right Click Open in PDF-XChange from a web browser: https://help.pdf-xchange.com/sysadmin/s ... ation.html

I hope that helps. I will ask the SharePoint dev if they are familiar with this issue, maybe we need to set up a sync'd folder test.

[nichu42]

Thank you for your swift response, Paul.

It would be fantastic if you found a way to solve this. I'm creating PDFs from different file types all day, while being online and offline. It would save me lots of time to be able to work like I did a few weeks ago. A synced folder really is all I need. It's the quickest way for me.

[Paul - Tracker Supp]

Hi, nichu42

I have asked the specialist who made the feature to take a look and will let you know what comes.

[Paul - Tracker Supp]

Hi, nichu42,

can you tell us if the issue persists when printing directly to the PDSF-Xchange Printer, without using the Office Add-In?