Problem with installing PDF XChange Editor via GPO SOLVED

[Chris030]

Hello,

I have been trying to install the 64-bit version of PDF-XChange Editor 10.3.1.387 via GPO since yesterday, but to no avail.
I strongly suspect that the problem is with the msi file. If I put another software (7-Zip) into this GPO for installation, it is installed.
Regardless of whether I specify the created MST file or not, nothing happens. There is also no indication in the client's event log.

Basically:
Windows Server 2012 R2 domain functional level
The GPO is applied.
The network paths are valid and can be reached.
The MSI file can be installed on the client using CLI.
Renaming the msi-file also without any improvement.

I often use installation via GPO in the company and can very likely rule out an error in the configuration.

Installation via CLI on the client works without problems:

Code: Select all

msiexec /i \\ADDomain\dfs\Deployment\PDF-XChange\PDFXChangeEditorV10.msi /quiet KEYFILE=\\ADDomain\dfs\Deployment\PDF-XChange\E941483937-1.xcvault APP_LANG=de-DE TRANSFORMS=\\ADDomain\dfs\Deployment\PDF-XChange\PDFXChangeEditorV10.mst

Another thing that occurs to me:
If I run "gpupdate" on the client, there is no message that an installation is pending and a restart is requested.
If I add 7-Zip to the GPO, the restart message appears because of software that needs to be installed. 7-Zip is installed, but PDF XChange Editor is not.

Pretty strange behaviour i never experienced before. I also checksumed and reloaed the msi-file without success.

Any help will be apreciated.

Regards
Chris030

[Paul - Tracker Supp]

Hi, Chris030

let me run some tests on the latest installer for this. While I do that can you test something for me please?

On the package configuration, can you check the "Ignore language when deploying this package" option from the "Advanced" button "Deployment" tab :

I am keen to hear if that changes things.

Meanwhile I will run some tests here.

[Chris030]

Hey Paul,

that's the solution. No further investigations neccessary. Thank you!

Regards
Chris030

[Tracker Supp-Stefan]