OCR: "No languages installed"

[na_at]

hello everybody

my OCR Tool does not work anymore, as it say no languages installed, even though they are installed. It used to work great, but it just stopped working, as i noticed the "OK" Button being greyed out:

I can't open the drop down, as it is empty. But apparently the necessary languages are installed:

I looked at the other threads, but I am not super versed on the technical side, so I could not try all the offered suggestions.

I also downloaded the language pack Europe West here: https://www.pdf-xchange.com/pdf-xchange-ocr

and it changed nothing.

Thank so much for the help.

-nagua

[Tracker Supp-Stefan]

Hello na_at,

Welcome to our forums!
Can you please check under Help -> About for the version of our Editor currently installed on your end?
We had some such reports with some older builds so I suspect you might be using one of the affected ones.

If you can - please download and install the current latest version from our website:
https://www.pdf-xchange.com/product/downloads
And all should be well!

Kind regards,
Stefan

[na_at]

it worked!

Thank you so much

Have a nice day!

[Tracker Supp-Stefan]