Unable to start Editor. It crashes right away.
Server 2008 R2 x64, 32GB memory
ntdll.dll!RtlReportCriticalFailure() + 0x62 bytes
ntdll.dll!RtlpReportHeapFailure() + 0x26 bytes
ntdll.dll!RtlpHeapHandleError() + 0x12 bytes
ntdll.dll!RtlpLogHeapFailure() + 0xa4 bytes
ntdll.dll!string "Enabling heap debug options\n"() - 0x19d71 bytes
kernel32.dll!HeapFree() + 0xa bytes
PDFXEditCore.x64.dll!000007feeeb48488()
[Frames below may be incorrect and/or missing, no symbols loaded for PDFXEditCore.x64.dll]
PDFXEditCore.x64.dll!000007feef05a6b6()
PDFXEditCore.x64.dll!000007feeee4fc9f()
PDFXEditCore.x64.dll!000007feeee50170()
If I try to debug it and then in Visual Studio click continue it actually starts and looks that it works OK.
Editor crash on startup
Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange
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Re: Editor crash on startup
Hi Alex,
Thanks for the email - please make sure that you have the latest build (301), by downloading and installing the from the following link:
https://www.pdf-xchange.com/PDFXVE3.zip
Let me know how this goes!
Thanks for the email - please make sure that you have the latest build (301), by downloading and installing the from the following link:
https://www.pdf-xchange.com/PDFXVE3.zip
Let me know how this goes!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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Re: Editor crash on startup
I am using latest version
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Re: Editor crash on startup
can you provide memory dump generated on the crash?
PDF-XChange Co Ltd. (Project Director)
When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
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Re: Editor crash on startup
Sorry no attachment - did you zip into an Archive first ?
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
Best regards
Tracker Support
http://www.tracker-software.com
Best regards
Tracker Support
http://www.tracker-software.com