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Transfer Editor Pro to another PC
Posted: Thu Jan 24, 2019 2:12 pm
by Tonyp77
Hi, I will need to transfer PDF-Xchange Editor Pro to another PC in the near future.
The current product is licensed for a single user and has a maintenance contract that will expire in about 10 months.
How do I go about doing this? I assume I need to de-activate of delete the software from the first PC.
thanks...tony
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Re: Transfer Editor Pro to another PC SOLVED
Posted: Thu Jan 24, 2019 4:16 pm
by Will - Tracker Supp
Hi Tony,
Thanks for the post - Yes, please do uninstall on the old PC first, then you should be fine to just download and install on the new PC, using the same license key, without issue.
**NOTE: Please do NOT post your license key here!
Cheers,
Re: Transfer Editor Pro to another PC
Posted: Thu Jan 24, 2019 7:14 pm
by Tonyp77
Excellent, Thanks for the quick reply!
Re: Transfer Editor Pro to another PC
Posted: Thu Jan 24, 2019 9:11 pm
by Daniel - PDF-XChange
Re: Transfer Editor Pro to another PC
Posted: Wed Jan 30, 2019 9:41 am
by hageha
Let me jump in:
I proceeded as recommended. Installed XChange Editor on a new machine and inserted my key.
But now the Licence key will be displayed as expired, what was not the case on the old computer.
Ok, maintenance expired on June, 20th, 2018, but that was never a problem.
Isn't the key a lifetime one, is it?
Can you help me?
Regards
Hans
Re: Transfer Editor Pro to another PC
Posted: Wed Jan 30, 2019 9:44 am
by Will - Tracker Supp
Hi Hans,
Thanks for the post - it may be that you installed a later release than is allowed by your license. Please login to your account and download the installer directly from there:
https://www.pdf-xchange.com/login
Failing that, please email
support@pdf-xchange.com directly, as we cannot deal with licensing issues on the forums.
Thanks,
