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PDF-XChange viewer 2.5.322.8 not available for download?

Posted: Wed Aug 21, 2019 6:13 pm
by ap_mi
Hello,

We are currently using version 2.5.322.8, but it looks it's no longer available for download. Why is that? Is there a serious a bug with this that we don't know about? Should we be upgrading to 2.5.322.9?

Thanks.

Re: PDF-XChange viewer 2.5.322.8 not available for download?

Posted: Thu Aug 22, 2019 7:43 am
by Will - Tracker Supp
Hi ap_mi,

Thanks for the post - The end user Viewer is no longer under active development and hasn't been for quite some time as it was replaced by the Editor. The Viewer SDK's are also strictly no longer under active development, but we do occasionally fix certain, usually critical, SDK related issues which is why the SDK is of a later release than the end user version.

Thanks,

Re: PDF-XChange viewer 2.5.322.8 not available for download?

Posted: Thu Aug 22, 2019 4:20 pm
by ap_mi
I was actually referring to the PDF-XChange viewer SDK (sorry, I wasn't clear in my original question). We're using the 2.5.322.8 version. However, I see that version is no longer for download. Just wondering why that is. Any idea why?

Re: PDF-XChange viewer 2.5.322.8 not available for download?

Posted: Thu Aug 22, 2019 5:26 pm
by Daniel - PDF-XChange
Hello ap_mi,
322.8 is not available for download as it had an error wherein some licenses that should have been recognized were not. If you are still making use of it, end user or SDK, I would highly advise updating to 322.9 or 322.10 to avoid that issue in the future.

Kind regards,

Re: PDF-XChange viewer 2.5.322.8 not available for download?

Posted: Thu Aug 22, 2019 7:39 pm
by ap_mi
Ok, thank you. To confirm, for the sdk, the same license key used for .8 should work on .10, correct?

Re: PDF-XChange viewer 2.5.322.8 not available for download?

Posted: Thu Aug 22, 2019 7:54 pm
by Daniel - PDF-XChange
Hello ap_mi

Not quite. If your key is still valid, you would be able to make use of 322.10, otherwise you would need to upgrade the license and resubmit a distribution declaration.
if your key was valid for 322.8, you will likely be able to make use of build 322.9 however.

Kind regards,