preview handler not working

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ken72
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Posts: 4
Joined: Thu Jul 11, 2024 7:57 am

preview handler not working

Post by ken72 »

I have installed version 10 of PDF-Xchange editor with license
the preview now is not shown on file manager windows 10 home
the message is "error pdf-xchange editor 10 preview handler file explorer"

i already reinstalled, activated controls on preference, moved as primary reader, unistalled and reinstalled, also installed adobe ...
what can i do ?

Bests
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Stefan - PDF-XChange
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Posts: 19930
Joined: Mon Jan 12, 2009 8:07 am

Re: preview handler not working

Post by Stefan - PDF-XChange »

Hello ken72,

Can you please try to re-register the shell extensions as per this KB article:
https://www.pdf-xchange.com/knowledgeba ... extensions
And let us know if that helps or if you still have issues.

If the above does not help - Did you do a full install or a custom one?
Was the installation folder emptied between the installations or did you just install over?

Kind regards,
Stefan