Pinching in and out on the Ribbon layout zooms in and out around the opposite vertical position of the touch area

For users with issues, or feature requests, on touchscreen devices.

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rakunavi
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Joined: Sat Sep 11, 2021 5:04 am

Pinching in and out on the Ribbon layout zooms in and out around the opposite vertical position of the touch area

Post by rakunavi »

Hello all,

When you pinch in or out on a device that supports touch operation, it zooms in and out centered on the touched point. When the PDF-XChange Editor is set to Ribbon Layout, I noticed that the zoom in/out is centered on the opposite Y-axis of the touched point.

In the first half of the video, you pinch in and out the top-left rectangle and the bottom-left cross mark in Standard Layout to confirm that they work correctly. Note the change in the zoom frame in the thumbnail pane.

In the second half of the video, after changing to Ribbon Layout, the same operation is performed. For example, when you try to pinch in and pinch out the top-left rectangle on the page, the the bottom-left cross mark appears on the page. Conversely, if you pinch in and out the bottom-left cross mark on the page, you will see the top-left rectangle on the page.

This issue occurs when your hand is off the screen before the pinch operation. If you accept the zoomed-in or zoomed-out position as it is and continue the pinch operation while touching the screen, the pinch operation and the center of the zoomed display on the screen will coincide.

  • Animation.gif
  • sample.zip
The video may not be able to convey the sense of discomfort, but if you actually use a touch device, you will feel a strong sense of discomfort.

Hoping that the above information will be of some help to you.
Thank you so much for your continued support.

Best regards,
rakunavi

- PDF-XChange Editor Plus Version: 10.4.0 build 388
- OS Version: Windows 11 Home 23H2 Build 22631.4169
- PC Model: Lenovo IdeaPad C340-15IWL, HP All-in-One 22-c0xx
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Daniel - PDF-XChange
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Re: Pinching in and out on the Ribbon layout zooms in and out around the opposite vertical position of the touch area

Post by Daniel - PDF-XChange »

Hello, rakunavi

I have reproduced the same issue here. Ironically, this is one we have been trying to iron out for quite a while. I cannot promise a swift resolution, but the team is once again aware it is still present.

Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

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Our Web site domain and email address has changed as of 26/10/2023.
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rakunavi
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Re: Pinching in and out on the Ribbon layout zooms in and out around the opposite vertical position of the touch area

Post by rakunavi »

Hello Daniel, thank you for your comments.

I am relieved to share my situation with you.
Thank you for taking time out of your busy schedule.

Best regards,
rakunavi
Top needs for PDFXCE
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forum.pdf-xchange.com/viewtopic.php?t=41002 DisableTouchSelect
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Daniel - PDF-XChange
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Joined: Wed Jan 03, 2018 6:52 pm

Pinching in and out on the Ribbon layout zooms in and out around the opposite vertical position of the touch area

Post by Daniel - PDF-XChange »

:)
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com