Importing pdf files

Lbest · Post by **Lbest** » Thu Jul 15, 2004 5:48 pm

Converted a word document into a pdf file which is imported over to our companys website. When the hyperlink is accesssed the attached pdf file should appear. Nothing appears except a small red x in the upper left corner of the screen. Could the Adobe Acrobat Reader program be accessing the wrong version? For instance the company website is somehow looking for the executable file on a different drive rather than the local drive?

Post by **John - Tracker Supp** » Thu Jul 15, 2004 5:51 pm

Unfortunatley your files were not attached.

please ensure they are ZIPPED and could you retry.

thanks

Lbest · Post by **Lbest** » Thu Jul 15, 2004 6:21 pm

You can access our company website to visually see what is occuring. The website is http://www.co.contra-costa.ca.us/depart ... _views.htm

You can select any link under "Newspaper Articles".

Post by **John - Tracker Supp** » Thu Jul 15, 2004 6:42 pm

With the exception of the first file link:

"Funding saves kids' programs"

all links worked correctly and the files displayed - perhaps it is a local or Acrobat Reader issue ?

Can I suggest you ask several different users from several different IP addresses to view and see if there is some issue there - I dont believe it is related to the actual files themselves.

Thu Jul 15, 2004 8:32 pm

I'm using Acrobat Reader version 6.0.2, and all the PDF's I checked were fine including the "Funding saves kids' programs".

You may have a "specification issue". I would use spec 1.4 and see if it makes a difference.

Post by **John - Tracker Supp** » Thu Jul 15, 2004 8:53 pm

As an added note the one that does not show for me on one PC

'Funding kids....'

actually lists as an HTML file and shows ok on one machine - but not another - you may want to check the link :

Funding saves kids' programs
http://www.trivalleyherald.com/cda/arti ... 31,00.html

was this changed ?????