Hello,
I have obtained a license for Editor Plus and have downloaded the respective program. However, the "about " dialog shows it as "PDF XChange Editor" without the "Plus". How can I tell if I have the "Plus" version?
Is this an issue with the download link? While one link goes to fileid=745 and the other to fileid=751 (for the MSI installer), the target pages shows the same checksum in both cases. So apparently they are the file.
Thank you!
Daniel
Editor vs Editor Plus SOLVED
Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange
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Re: Editor vs Editor Plus SOLVED
Hi, schrrr
thanks for the post and report.
This is a licensing issue. The installer is the same, the installed application the same be it Editor or Editor Plus. If your software is reporting Editor and not Plus then that is a reflection of the license, not the installer.
Please email support@pdf-xchange.comn with the key you are using and we will help. Please no not post your key here as this is a public forum and you will find the key subsequently blocked.
Looking forward to seeing your email in support.
thanks for the post and report.
This is a licensing issue. The installer is the same, the installed application the same be it Editor or Editor Plus. If your software is reporting Editor and not Plus then that is a reflection of the license, not the installer.
Please email support@pdf-xchange.comn with the key you are using and we will help. Please no not post your key here as this is a public forum and you will find the key subsequently blocked.
Looking forward to seeing your email in support.
Best regards
Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
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Re: Editor vs Editor Plus
Thank you for your response. That was my fault. Only now did I realize that I accidentally bought the wrong license.
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Re: Editor vs Editor Plus
Hello schrrr,
You may upgrade your license to for the plus version from inside the account you have on our website:
https://www.pdf-xchange.com/login
You may find the available options under the Upgrade Options section.
Regards.
You may upgrade your license to for the plus version from inside the account you have on our website:
https://www.pdf-xchange.com/login
You may find the available options under the Upgrade Options section.
Regards.
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Re: Editor vs Editor Plus
Hola. buen día.
Aprovecho y retomo este post para preguntar lo siguiente. Si ya tengo PDF-XCHANGE EDITOR ya instalado con la debida licencia activada ¿Como hago si quiero acceder a la licencia (por supuesto comprada) para elevarlo a la edición EDITOR PLUS. (La verdad es que hasta ahora no he encontrado como hacerlo pues siempre se me dirige al sitio de compra pero no indica como obtener la actualización y no el programa completo)
I take advantage and return to this post to ask the following. If I already have PDF-XCHANGE EDITOR already installed with the proper license activated, how do I do if I want to access the license (of course purchased) to upgrade it to the EDITOR PLUS edition. (The truth is that until now I have not found how to do it because it always directs me to the purchase site but it does not indicate how to obtain the update and not the complete program)
In advance, thanks for the response.
Aprovecho y retomo este post para preguntar lo siguiente. Si ya tengo PDF-XCHANGE EDITOR ya instalado con la debida licencia activada ¿Como hago si quiero acceder a la licencia (por supuesto comprada) para elevarlo a la edición EDITOR PLUS. (La verdad es que hasta ahora no he encontrado como hacerlo pues siempre se me dirige al sitio de compra pero no indica como obtener la actualización y no el programa completo)
I take advantage and return to this post to ask the following. If I already have PDF-XCHANGE EDITOR already installed with the proper license activated, how do I do if I want to access the license (of course purchased) to upgrade it to the EDITOR PLUS edition. (The truth is that until now I have not found how to do it because it always directs me to the purchase site but it does not indicate how to obtain the update and not the complete program)
In advance, thanks for the response.
Last edited by Kadiopin on Mon May 06, 2024 1:49 am, edited 2 times in total.
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Re: Editor vs Editor Plus
Hello Kadiopin
You can upgrade your license from this section, located inside the account you have on our website:
https://www.pdf-xchange.com/login
Regards.
You can upgrade your license from this section, located inside the account you have on our website:
https://www.pdf-xchange.com/login
Regards.
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Re: Editor vs Editor Plus
OK. Entendido. Muchas gracias
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