export PDF to image > resolution not correct

This Forum is for the use of End Users requiring help and assistance for Tracker Software's PDF-Tools.

Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Vasyl - PDF-XChange, Stefan - PDF-XChange

User avatar
Stefan - PDF-XChange
Site Admin
Posts: 19930
Joined: Mon Jan 12, 2009 8:07 am

Re: export PDF to image > resolution not correct

Post by Stefan - PDF-XChange »

Hello NilsP,

Welcome to our forums. The correct number of pixels wil be used in the resulting image so when "printed" at 300 DPI it will have the correct dimensions. Some file formats do not carry information about what DPI should be used on screen or reported - so it will matter if you export to e.g. JPEG or TIFF - please try some of the other image formats available and they should report the image DPI correctly.

Regards,
Stefan
User avatar
Vasyl - PDF-XChange
Site Admin
Posts: 2474
Joined: Thu Jun 30, 2005 4:11 pm

Re: export PDF to image > resolution not correct

Post by Vasyl - PDF-XChange »

Hi Nils.

We have reproduced your issue - its bug definitely and we will fix it in the next build. Sorry for any inconvenience caused.

Cheers.
PDF-XChange Co. LTD (Project Developer)

Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.