Back to Demo mode ...

Forum for the PDF-XChange Editor - Free and Licensed Versions

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sietracky
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Posts: 22
Joined: Tue Dec 19, 2017 6:56 pm

Back to Demo mode ...

Post by sietracky »

Hi,
my activated licence shows me 'maintanence expired'. Is it normal, that Editor reverts to demo mode?
It is no problem to buy a new licence but I haven't seen this in the past as it always took some time for me to recognize the expired maintanence (always if I am looking for an update).
horst
...
edit: <to buy a new licence > I did so in the meantime :D
sietracky
User
Posts: 22
Joined: Tue Dec 19, 2017 6:56 pm

Re: Back to Demo mode ...

Post by sietracky »

In the meantime I think it possible, that my anti vir software initiated an automatic update of the Editor (what I don't like anyway) after the maintenance key has expired.
May that be the possible reason for the unexpected?
horst
User avatar
Dimitar - PDF-XChange
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Posts: 2428
Joined: Mon Jan 15, 2018 9:01 am

Re: Back to Demo mode ...

Post by Dimitar - PDF-XChange »

Hello sietracky,

In the meantime I think it possible, that my anti vir software initiated an automatic update of the Editor (what I don't like anyway) after the maintenance key has expired.
May that be the possible reason for the unexpected?
This is exactly the reason. Your product was updated to an unsupported by your license version.

Is everything working fine with the new version?
sietracky
User
Posts: 22
Joined: Tue Dec 19, 2017 6:56 pm

Re: Back to Demo mode ...

Post by sietracky »

Hi Dimitar,
yes, after ordering the new licence - what I would have done anyway - everything is fine :) .
horst
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Daniel - PDF-XChange
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Joined: Wed Jan 03, 2018 6:52 pm

Back to Demo mode ...

Post by Daniel - PDF-XChange »

:)
Dan McIntyre - Support Technician
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