Update question

Forum for the PDF-XChange Editor - Free and Licensed Versions

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HaPe
User
Posts: 162
Joined: Wed Oct 29, 2014 9:34 pm

Update question

Post by HaPe »

Hello !
Years ago I bought PDF-XChange PRO which I kept updated.
While using it I realised,that the Editor alone is more than enough for me.I don't use the other
2 applications that come with PRO bundle.They are of good use for Power Users which I am not.
Today my current license will have to be renewed and I was wondering if it is possible to just get an update license
for the Editor or would I have to buy the Standard Editor Plus outside the bundle?
I am actually quite happy with your software and even though I don't encounter any problems I would like to keep it updated without having to pay additional license fees for the whole bundle

HaPe

by the way:
I almost forgot (as in previous years as well) to renew my license.It would be a good idea to inform users that their license expires in a couple of days.I don't know what happens when one updates maybe a month later.....
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Daniel - PDF-XChange
Site Admin
Posts: 11578
Joined: Wed Jan 03, 2018 6:52 pm

Re: Update question

Post by Daniel - PDF-XChange »

Hello, HaPe

There is no pricing path available from PRO down to the Editor, but if you email us Via sales@pdf-xchange.com, we may be able to try and work something out.

Please keep in mind that these forums are a public place, and we cannot discuss your personal account or licensing details here, all of those conversations must occur through email. The forums are designed primarily for technical support, and other non-sales related inquiries.

On your last point, we do send out reminder notifications shortly before, and again a short while after your maintenance has expired if no renewal was purchsed, assuming that you have enabled the communication options through your account page.

Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
HaPe
User
Posts: 162
Joined: Wed Oct 29, 2014 9:34 pm

Re: Update question

Post by HaPe »

TrackerSupp-Daniel wrote: Thu Jan 12, 2023 11:20 pm Hello, HaPe

There is no pricing path available from PRO down to the Editor, but if you email us Via sales@pdf-xchange.com, we may be able to try and work something out.
Thanks for that !

=======================================
Please keep in mind that these forums are a public place, and we cannot discuss your personal account or licensing details here, all of those conversations must occur through email. The forums are designed primarily for technical support, and other non-sales related inquiries.
Yes I know .....

======================================
On your last point, we do send out reminder notifications shortly before, and again a short while after your maintenance has expired if no renewal was purchsed, assuming that you have enabled the communication options through your account page.
Ups -I didn't know that - I have to check this

Thanks for your quick reply
HaPe

Kind regards,
User avatar
Daniel - PDF-XChange
Site Admin
Posts: 11578
Joined: Wed Jan 03, 2018 6:52 pm

Update question

Post by Daniel - PDF-XChange »

:)
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com