Problem with Korean font translation

BobM · Post by **BobM** » Sun Feb 17, 2008 11:09 pm

Hi,
Due to a problem installing Korean font support for Acrobat Reader, I ended up installing PDF-XChange Viewer (release 1.0.0034). And was very impressed with the overall product performance and features.
However, the Korean pdf I was trying to view, although readable, was not perfect due to variable spacing between some letters and in some cases, they overlapped.
I have attached an example as a bug report.
Bob

Mon Feb 18, 2008 9:28 am

Can you send us PDF document where the problem is reproduced?
Best way to do this - use Help -> Report problem... command into the viewer. Thanks.

BobM · Post by **BobM** » Mon Feb 18, 2008 10:15 am

Actioned.

Mon Feb 18, 2008 12:30 pm

Hi Bob,

can you please send again as this has not been received ?

Thanks.

BobM · Post by **BobM** » Mon Feb 18, 2008 1:19 pm

Resent. Please confirm receipt.

Post by **John - Tracker Supp** » Mon Feb 18, 2008 1:39 pm

Hi Bob,

its not arrived - can I ask from what email address tis was sent ?

Maybe it is going into our junk mail folder and I need to white list ?

Thanks

BobM · Post by **BobM** » Mon Feb 18, 2008 1:46 pm

Have PM'd you.

Post by **John - Tracker Supp** » Mon Feb 18, 2008 6:13 pm

received and investigating.