Feature question
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LPenn123
- User
- Posts: 1
- Joined: Wed Mar 08, 2023 6:19 pm
Feature question
I purchased Exchange specifically for combining files into one pdf. It worked fine for a while. Now every time I try to use it, I get the message that "This advanced feature is available in evaluation mode only and not covered by your existing license keys." I have applied my license key and it shows as valid. Is this feature only available in plus?
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Daniel - PDF-XChange
- Site Admin
- Posts: 11586
- Joined: Wed Jan 03, 2018 6:52 pm
Re: Feature question
Hello, LPenn123
Combining files should be included with a Basic Editor license, assuming you are running the correct build of the software (note that V9 licenses are not backwards compatible). Please ensure that you have installed the correct version of the software for use with your license key. You can always acquire the correct installer directly from your account page, here: https://www.pdf-xchange.com/login
Kind regards,
Combining files should be included with a Basic Editor license, assuming you are running the correct build of the software (note that V9 licenses are not backwards compatible). Please ensure that you have installed the correct version of the software for use with your license key. You can always acquire the correct installer directly from your account page, here: https://www.pdf-xchange.com/login
Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD
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Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com