Button - no Mail function

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Sigi77
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Posts: 7
Joined: Tue Apr 04, 2023 5:48 pm

Button - no Mail function

Post by Sigi77 »

Hello,

I made as PDF file. The file has to buttons. The first button is for printing the document. The printing-button is in function for the PDF-Xchange and Adobe PDF

The second button, should open a email with the pdf as attachment. When i use it in my PDF-xChange it´s running. But not with Adobe.

What I can do that it is running?

Best regards,
Sigi
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Daniel - PDF-XChange
Site Admin
Posts: 11586
Joined: Wed Jan 03, 2018 6:52 pm

Re: Button - no Mail function

Post by Daniel - PDF-XChange »

Hello, Sigi77

In order to troubleshoot this, we will need to see a sample document that has these problematic buttons in them. Could I ask for a copy of that?

Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Sigi77
User
Posts: 7
Joined: Tue Apr 04, 2023 5:48 pm

Re: Button - no Mail function

Post by Sigi77 »

Hello
I found the mistake.

When it was not running I used "Befehl ausführen" then "AcroSendMail:SendMail". That was not running in Adobe.

I changed it to "Formular übermitteln" with the "mailto:" so now its running.


Bye,
Sigi
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Dimitar - PDF-XChange
Site Admin
Posts: 2432
Joined: Mon Jan 15, 2018 9:01 am

Button - no Mail function

Post by Dimitar - PDF-XChange »

:)