Help - Report Problem - fill in info and attachment - crash

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lbdyck
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Help - Report Problem - fill in info and attachment - crash

Post by lbdyck »

When I use release 34 to report a problem - after filling in everything including an attachment and click next the entire pdf-xchange viewer crashes.

I'm not sure what info to provide on this.

let me know

I use Lotus Notes 8.0.1 as my default mail client if that makes any difference.
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Lionel B. Dyck <><
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Ivan - Tracker Software
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Post by Ivan - Tracker Software »

Please say which OS do you use.
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lbdyck
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Win XP Pro SP2

Post by lbdyck »

Sorry to leave that out

Windows XP Pro SP2
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Lionel B. Dyck <><
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Ivan - Tracker Software
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Post by Ivan - Tracker Software »

Thanks, will try to find and download Lotus Notes and check on my side what causes the problem.
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
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Ivan - Tracker Software
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Post by Ivan - Tracker Software »

Can you say me how to setup Lotus Notes as default email client? Into preferences (File-> Preferences -> Mail -> Internet) of Lotus Notes there is check box "Use Lotus Notes as my default e-mail program", and it is checked, but looks like it is fake option and noone knows about this option exept Lotus Notes.
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
lbdyck
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Posts: 58
Joined: Thu Feb 07, 2008 3:34 pm

Notes

Post by lbdyck »

You're guess on that is as good as mine. I've set that and when I click on a mailto link in IE (or FF) it launches Notes.
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Lionel B. Dyck <><
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Ivan - Tracker Software
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Post by Ivan - Tracker Software »

Its very strange -- on my system Outlook still associated with email protocol and into available handlers there are no Lotus Notes, just Outlook and Eudora.
Will try tomorrow on clean system
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.