quits unexpectedly on this pdf file

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kt
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Joined: Wed Nov 21, 2007 9:06 pm

quits unexpectedly on this pdf file

Post by kt »

After moving the cursor around on this document, the program closes with a Windows error message (the kind that says that the program quit unexpectedly, and would you like to send a report of Bill Gates).
This does not happen when I use Adobe Reader to read this file. Any suggestions?
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John - Tracker Supp
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Post by John - Tracker Supp »

Hi,

Not reproduced here - can i ask that you please use the PDF-Xchange Viewer -> Help -> Report a Problem option and resubmit as this will provide additioanl info about your hardward and memory etc - and hopefully allow us to trace.

thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
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Bhikkhu Pesala
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Post by Bhikkhu Pesala »

Easily reproduced here on Windows XP Home SP2.

Information sent via report a problem.
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html
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Ivan - Tracker Software
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Post by Ivan - Tracker Software »

turn off automatically URL recognition into viewer's preferences (page "Page Display", option "Create links from URLs").
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
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kt
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Joined: Wed Nov 21, 2007 9:06 pm

Thanks

Post by kt »

Thanks for the solution.
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Ivan - Tracker Software
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Post by Ivan - Tracker Software »

by the way, new build available, where this problem is fixed without this workarround.
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
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