WEBDAV Changes not saving

[vlkmxhn]

Hi everyone,

we are using PDF-XChange Editor in our local government organisation. We got nearly 800 Clients using the Software. Also we use a central Document Management System.
The DMS system is serving files using WEBDAV.

On some clients there are no problems and on some clients changes they made to a pdf file are not saving. Sometimes they never save. Sometimes they save after a second try.

The changes are for example adding text, adding annotiations, rotate site....

Version 10.0.1 build 371
Windows 10 x64
Clients and Webdav Location same LAN

[Paul - PDF-XChange]

Hi, vlkmxhn

We will need to collect more data to be able to speak to this. Unfortunately the WebDAV plugin being new does not sport any logging options. I have asked the dev who made the feature what we can do, he is unavailable until tomorrow. We may need to create a special "debug build" for you that is designed to log the transactions/communications between the host and client. If that is the path he recommends would you be amenable to that? It would involve installing a special version on the problematic machine.

Kind regards,
Paul - Tracker Supp

[Paul - PDF-XChange]

Hi, again

what you can do is run this PowerShell after replacing "localhost" with the WebDAV server:

Hi.
I need them to run PowerShell,

Code: Select all

(Invoke-WebRequest https://localhost/* -Method 'OPTIONS').Headers

replacing https://localhost with the server they are using
and send us the report.

If the server is a public server you can just give us the URL and we can do it ourselves.


Kind regards,
Paul - Tracker Supp