Hi, I'm using version 10.2.1 build 385.
Since updating to the latest version, I've been having Xchange crashing on me as I look through some of the pdfs my work shares with me over dropbox. Some pdfs crash immediately, while others crash as I'm scrolling through them. An example:
Crash - Xchange Editor Plus
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darrn8912
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Crash - Xchange Editor Plus
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Paul - PDF-XChange
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Re: Crash - Xchange Editor Plus
Hi, darrn8912
thanks for the report. Can I get you to make a crash dump please?
I will create a secured file drop location for you to put the resulting dump files, so please email [email protected] and I will send you a link privately.
The process of creating the dumps is here: https://www.pdf-xchange.com/knowledgeba ... estigation
Looking forward to seeing your email.
thanks for the report. Can I get you to make a crash dump please?
I will create a secured file drop location for you to put the resulting dump files, so please email [email protected] and I will send you a link privately.
The process of creating the dumps is here: https://www.pdf-xchange.com/knowledgeba ... estigation
Looking forward to seeing your email.
Best regards
Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com