New license does not recognize last days of current one. SOLVED

[lindermman]

Please, I need some help here!
I just bought a new license and activated it, but the program doesn't seem to recognize the remaining days of the current license (52), since it already says expiration date.
I thought the program would recognize it. What do I do?

Please, help!!!

[Stefan - PDF-XChange]

Hello lindermman,

Please e-mail us to support@pdf-xchange.com and we will be happy to look into that for you.
There are a few things that might be affecting the maintenance end dates on licenses, so we will need to check that thoroughly for you, and then discuss your license key(s) - so it's better if we do not do it in the public forums!

Kind regards,
Stefan

[lindermman]

The support team is fantastic!!! They have always offered me the best solutions and always provided wonderful service!
The problem was caused by me and they resolved it very quickly!
I love the program, not only for the facilities it offers me, but also for the support team and the service they provide!
Problem solved!

Thank you very much to everyone!!!!

[Daniel - PDF-XChange]