Hi
This morning I discovered that all my saved sessions are missing. Just yesterday in the evening they were there. Right now I am seeing only a message "No saved sessions". How can I restore them?
Best regards
Lost all saved sessions
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user277418
- User
- Posts: 2
- Joined: Mon Jan 16, 2023 8:00 am
Lost all saved sessions
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Stefan - PDF-XChange
- Site Admin
- Posts: 19864
- Joined: Mon Jan 12, 2009 8:07 am
Re: Lost all saved sessions
Hello user277418,
Sorry to hear that those sessions were lost for you, however I am not aware of this ever having been a problem in our own products, so I suspect that some third party tool might have affected your registry and caused this.
If you have a back up of your settings - this might also include your sessions - please try to restore them from there.
Alternatively - if you have system restore points - you can try one of those - as our sessions info is stored in the registry and a system restore might correct those registry entries, however please do use that with caution and have in mind that it still might not help!
p.s. You are also using a bit older version - and I would recommend you an update to the current latest (V10.6 build 396) as it would have all the most recent features and fixes in it.
Kind regards,
Stefan
Sorry to hear that those sessions were lost for you, however I am not aware of this ever having been a problem in our own products, so I suspect that some third party tool might have affected your registry and caused this.
If you have a back up of your settings - this might also include your sessions - please try to restore them from there.
Alternatively - if you have system restore points - you can try one of those - as our sessions info is stored in the registry and a system restore might correct those registry entries, however please do use that with caution and have in mind that it still might not help!
p.s. You are also using a bit older version - and I would recommend you an update to the current latest (V10.6 build 396) as it would have all the most recent features and fixes in it.
Kind regards,
Stefan