PDFs saved with PDF-XChange Editor v10 cannot be open in Adobe Reader v25

[GandalfAwA]

Hello,

PDFs saved with PDF-XChange Editor v10 cannot be open in Adobe Reader v25.001.20474

Error: Out of Memory

Please fix as soon as possible.... because now i have to PRINT to PDF every single PDF to have compatible files.

[Stefan - PDF-XChange]

Hello GandalfAwA,

Welcome to our forums.
Can you please check under Help -> About inside the Editor for the exact version and build number that you have on your end?

As I've not heard of this problem with the current latest V10.6 build 396. If you can - please update to that version and test again!

Kind regards,
Stefan

[GandalfAwA]

Hello Stefan,

Thanks for great PDF alternative since so many years!

PDF X-Change ist much faster, much easier and much cheaper than Adobe Editor....

Regarding the issue: I cannot install newer Version, it say: No update available.

I have: v10.6.0 - build 396

[Daniel - PDF-XChange]

Hello, GandalfAwA

Build 396 is the current latest, so what you see in the updater there is correct.

Given that the issue you report is a memory issue in another application, you will likely need to report that to Adobe directly. That said, I cannot dismiss the idea that this is somehow caused by something on our end, since you mention it happens only with PDF saved from our Editor. Could I ask you to please send a copy of one of these files, so I can test it here?

It is also quite possible that as the error states. "out of memory" than Acrobat simply needs more RAM than your system has available in order to handle that document. If you device is older, or has lower specifications, that would not be unexpected.

Kind regards,