save as feature broken

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parkpcs313
User
Posts: 1
Joined: Mon Jun 23, 2025 12:20 am

save as feature broken

Post by parkpcs313 »

I'm using Windows 11 enterprise, and the PDV-xchange version is 10.6.0, 396build.

Whenever I try to save the opened pdf to another directory by 'save as...' feature, the program crashes.
If I want to save it to another location or in a different name, I need to do it in Windows, not in PDF-xchange program.
*I'm using Korean version of it so I am not sure what exactly 'save as...' would be in english.

Any solution to this would be most welcome.

Thanks in advance.
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Dimitar - PDF-XChange
Site Admin
Posts: 2232
Joined: Mon Jan 15, 2018 9:01 am

Re: save as feature broken

Post by Dimitar - PDF-XChange »

Hello parkpcs313,

Welcome to our Forum.

It should be a crash log related to the PDF Editor, located in this folder:

C:\Users\[username]\AppData\Local\Temp\PDFXEdit\

Please upload the logs to the upload link, I sent you over an email.

As we analyze the crash log files, we will contact you with further instructions.

Regards.