Support

[PHK]

Until recently, clicking on this

image.png

would take me to this.

image(1).png

Now it takes me to this.

image(2).png

The command properties look like this.

image(3).png

What gives?

I've tried it on two machines; same result.

[Daniel - PDF-XChange]

Hello, PHK

Good catch, it looks like the Forum URL's have changed, the link should be:
viewforum.php?f=62
not
forum/viewforum.php?f=62

I have informed the Dev and Web team's of this.

Kind regards,

[PHK]

Thank you! That was a quick fix and I'm glad I just got under the wire.

[Willy Van Nuffel]

Hello,

To me it does not seem to be fixed yet. Clicking the "Support"-icon still gives "Server Error 404 Page Not Found".

Knowing the correct URL/Hyperlink, you can go to the PDF-XChange Forum via your browser and eventually creating a bookmark/shortcut to it. That is maybe your "quick fix" ?

"viewforum.php?f=62"

PDF-XChange can either:
- restore the web situation like it was before
- incorporating a "redirect" to the forum
- modify the "Support"-hyperlink in PDF-XChange Editor and PDF-Tools

Kind regards.

[PHK]

...
That is maybe your "quick fix" ?
...

Nope.

[Daniel - PDF-XChange]

Hello, folks

The team is aware and still looking into it, a redirect is likely what will happens in the end, but we have many more pressing matters to attend to, and since the forums are working perfectly fine in all other respects, this is not a high priority.

As Willy said, if you wish, you can create a bookmark in your web browser in the meantime.

Kind regards,