Docusign Plugin redirect not working

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NKPDP
User
Posts: 1
Joined: Wed Sep 03, 2025 8:21 am

Docusign Plugin redirect not working

Post by NKPDP »

Greetings,

I am experiencing an issue with the DocuSign plugin.
After completing the signing process, instead of closing the window as expected, PDF-XChange displays a "Site not found" message (please see the attached screenshot).

This behavior used to work correctly in previous versions, but it seems to have changed after a recent update.

Could you please let me know if there is a fix available, or if we need to wait for an upcoming update?

Thank you in advance for your support.

Best regards
Screenshot 2025-09-03 095532.png
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Jordan - PDF XChange
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Posts: 290
Joined: Mon Jul 03, 2023 3:10 pm

Re: Docusign Plugin redirect not working

Post by Jordan - PDF XChange »

Hello NKPDP,

Welcome to the Forum.

I have passed this to the development team for further investigation.

Once there is more info I will update this post.
Best regards,
Jordan