Unable to download PDF Xchange Editor

[tg3312]

Hello there, I'm a long-time user of your software and it's been my go-to for PDF files in the past decade. Pardon me if the following is a stupid question, but I've been stumped for the past 30 minutes.

I've been setting up a new PC and I headed to your website to download a new copy of the software. It seems that you guys had a revamp of the website and everything looks modern and fresh now. But somehow, I can't for the life of me, find the download button on the download page or the product page. Do let me know how I can get the latest version of the software as I am keen to continue using it for my PDF related workload.

Cheers and thanks
Joe

[lev]

https://www.pdf-xchange.com/product/downloads

[Dimitar - PDF-XChange]

Hi,

If the download button is missing on your end, that means that yоu are located in a cоuntry that have limited access to our recourses:

https://www.pdf-xchange.com/sales-are-suspended

https://www.pdf-xchange.com/company/new ... -suspended


Regards.

[tg3312]

Thank you for the reply. It is unfortunate to be unable to use a piece of outstanding software due to my location, but I understand now. A suggestion would be to indicate this matter on the download page if a person is detected to be from these locations, if not they will spend a lot of time being confused and frustrated that they are unable to download your software. It does create a negative impact to your website's usability, after all. This is especially detrimental if your customers are not permanently living in these locations and are potential customers to your company. Just a food for thought.

Sincerely,
Joe

[Sean - PDF-XChange]

Hi Joe,

Thanks for the feedback - I understand your concerns and will let the team know.

Kind regards,