RT#7684 - Inconsistencies in Zoom Functionality  SOLVED

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rakunavi
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RT#7684 - Inconsistencies in Zoom Functionality

Post by rakunavi »

=== UPDATE ===================================================================
The issue reported below has been resolved in Ver 10.8.0 build 405.
I appreciate all the hard work and efforts of the support and development team.
==============================================================================


Hello all,

In the “Split Pages,” “Crop Pages,” and “Resize Pages” dialogs, the toolbar at the top of the preview area contains “Zoom In” and “Zoom Out” commands, along with a Zoom Ratio dropdown list. In such cases, I noticed that after selecting an item from the Zoom Ratio dropdown list, changing the zoom ratio using “Zoom In” or “Zoom Out,” and then selecting the same item again from the Zoom Ratio dropdown list, the change does not take effect. Since this behavior differs from operating the standard Zoom Ratio dropdown list found on the Home or View tabs, I am reporting it for reference.

In the verification video below, the first half demonstrates operating the Zoom Ratio dropdown list found in the View tab. In the latter half, I operate the Zoom Ratio dropdown list in the “Crop Pages” preview area. The operations performed in both cases are identical, as follows:

  1. Select 100% from the Zoom Ratio dropdown list.
  2. Press the “Zoom Out” command multiple times.
  3. Select 100% from the Zoom Ratio dropdown list.
    • Select “Fit Width” from the Zoom Ratio dropdown list.
    • Press the “Zoom Out” command multiple times.
    • Select “Fit Width” from the Zoom Ratio dropdown list.
    • Animation.gif
    Hoping that the above information will be of some help to you.
    Thank you so much for your continued support.

    Best regards,
    rakunavi

    - PDF-XChange Editor PRO Version: 10.7.6 build 404
    - OS Version: Windows 11 Pro / Home 25H2 Build 26200.7171
    - PC Model: GMKtec Nucbox M7 Pro with HUION Kamvas Pro 19 / Lenovo IdeaPad C340-15IWL

    [EDIT] Since a ticket has been officially issued for this matter, I have changed the topic title as follows. 2025-11-27 19:47 JST (UTC+9)
    • Previous Title: After changing zoom ratio DDL in preview of "Crop Pages" dialog and zooming in/out, the same ratio DDL can't be selected
    • New Title: RT#7684 - Inconsistencies in Zoom Functionality
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    Last edited by rakunavi on Thu Dec 18, 2025 9:44 am, edited 2 times in total.
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    Sean - PDF-XChange
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    Re: After changing zoom ratio DDL in preview of "Crop Pages" dialog and zooming in/out, the same ratio DDL can't be sele

    Post by Sean - PDF-XChange »

    Thanks Rakunavi - I've let the development team know.

    Kind regards,
    Sean Godley
    Technical Writer
    PDF-XChange Co LTD
    Sales: +1 (250) 324-1621
    Fax: +1 (250) 324-1623
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    Sean - PDF-XChange
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    Re: After changing zoom ratio DDL in preview of "Crop Pages" dialog and zooming in/out, the same ratio DDL can't be sele  SOLVED

    Post by Sean - PDF-XChange »

    Update - a ticket has been made in relation to this issue:

    Ticket #7684 - Inconsistencies in Zoom Functionality

    Kind regards,
    Sean Godley
    Technical Writer
    PDF-XChange Co LTD
    Sales: +1 (250) 324-1621
    Fax: +1 (250) 324-1623
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    rakunavi
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    Re: RT#7684 - Inconsistencies in Zoom Functionality

    Post by rakunavi »

    Thank you, Sean, for creating the ticket!

    Thank you for taking time out of your busy schedule.
    Please give my best regards to developers.

    Best regards,
    rakunavi
    Top needs for PDFXCE
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    Sean - PDF-XChange
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    Re: RT#7684 - Inconsistencies in Zoom Functionality

    Post by Sean - PDF-XChange »

    Will do, thanks :)
    Sean Godley
    Technical Writer
    PDF-XChange Co LTD
    Sales: +1 (250) 324-1621
    Fax: +1 (250) 324-1623