Hello, Mirabella,
The "Resolved" tag is something that can either be set by the topic creator (in this case, yourself) or one of us - which we only use when a situation is resolved, but extended discussion is going on that we do not need to be involved in. According to the logs, it seems that you did so shortly after posting one of your prior messages. If you did not mean to do so, I expect that was a misclick, but no need to worry, it happens more often than you think, and it was evidently quite easy to remove!
Now, moving onto the actual error at hand. As far as I can tell this appears to be resolved in the current release.
The reason for the "cutoff" you see on bookmark creation is that the OCR which was performed on the file is itself offset:
image.png
image(1).png
The bookmark creation happens based on the actual "text" location, the image background has no relevance here and bookmarks are unaware of it. Since the text that is present has a slight vertical offset, the Bookmark links match that text position - as is intended.
I have tested removing all of the text content that is already present in these files, and re-processing it with both of available our OCR engines (set to "searchable text) and the results appear to be nearly perfect. The text position is ideal to ensure that bookmarks are created at the necessary position that the text passage remains visible when you do so:
image(2).png
image(3).png
Can I ask you to try re-processing the files and confirm if the issue is still present?
Also, I should note - it is very much possible, likely even (given my test results and the lack of notable changes to both OCR engines), that the text original layer present in these files was not from our OCR engine at all - and by extension the issue was a bit of a red herring.
By default our OCR process will not process areas where text already exists, and it is quite common these days for Scanners to have their own OCR processing when scanning a file to PDF. Please ensure that you manually remove the existing invisible text layer (use "Home > Edit text" then drag a box around your pages to select and and delete all blocks), before you run the OCR process.
After that, try adding bookmarks again, and you should find there is no more "cutoff" with the new bookmarks.
Kind regards,
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