"Export PDF to Microsoft Word Document" — "The specified file cannot be found"  SOLVED

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Jensen Head
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"Export PDF to Microsoft Word Document" — "The specified file cannot be found"

Post by Jensen Head »

I encountered a floating error when using "PDF-Tools" to convert .doc files (most often plain text in KOI-8 encoding, but many binary documents from the early 90s to the 2000s) into .docx format.

To do this I use a pipeline of the following modules:

1. Choose Input Files
2. Change Document Properties
3. Sanitize Document
4. Export PDF to Microsoft Word Document

Usually, dozens of documents are processed without errors, and I am satisfied with the result. However, sometimes most of the documents end up unprocessed. The PDF-Tools log shows something like
[11.04.2024, 11:42:26] > Export PDF to Microsoft Word Document
[11.04.2024, 11:42:26] Error: F:\Link\Networks\FidoNet\3\blstbbs\blstbbs\HISTORY.DOC: Не удается найти указанный файл.
The language of PDF-XChange Pro 10.2.1.385 is English, but the language of Microsoft Windows 10.0.19045.4291 and Microsoft Office LTSC Pro Plus 2021 ru-ru 16.0.14332.20651 is russian. The paths to the files and the names of the files themselves on a disk with the NTFS file system do not contain special characters, national characters, punctuation characters or pseudographics. Resubmitting erroneous documents for processing with the same tool most often ends successfully. Unfortunately, the current interface doesn't have an easy way to do this without a lot of manual work.

Perhaps this has something to do with the topic "Export to Word with error" forum.pdf-xchange.com/viewtopic.php?t=40363

Convert to DOCX.pdtex — drive.google.com/file/d/1zRPDb5HEhBd0ajKdD_bTDpQitLezq40y/view
Export PDF to Microsoft Word Document — Exemples.7z — drive.google.com/file/d/1rYW0LI8JoogTA-J8Tt_HeVz8_-0YtHmm/view

Upd. I turned off the “Multi-Threaded Processing Mode” setting for the tool, and almost two hundred documents that had previously generated an error during the first processing were properly converted. Even if the conversion took much longer than expected. So, most likely, this is the case. This is strange, given the small size of each document and 20 GB of free RAM while PDF-Tools is running. If, indeed, the cause of the failure is due to parallel processes, then you should think about how to make error messages more informative for users. Although, it is best, of course, to bypass this error.
Last edited by Jensen Head on Sat Dec 13, 2025 5:57 pm, edited 1 time in total.
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Paul - PDF-XChange
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Re: "Export PDF to Microsoft Word Document" — "The specified file cannot be found"

Post by Paul - PDF-XChange »

Hi, Jensen Head

thanks for the report.

I have asked the devs to consider this case and recommend what they think should be done.

I'll let you know what comes.
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
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Paul - PDF-XChange
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Re: "Export PDF to Microsoft Word Document" — "The specified file cannot be found"

Post by Paul - PDF-XChange »

Hi,

this has been passed on to a specialist.
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
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Jensen Head
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Joined: Mon Sep 13, 2021 8:12 am

Re: "Export PDF to Microsoft Word Document" — "The specified file cannot be found"  SOLVED

Post by Jensen Head »

Paul - PDF-XChange wrote: Fri Apr 12, 2024 2:06 pmthis has been passed on to a specialist.
It seems the specialist did a great job, as I couldn't reproduce the issue in PDF-Tools 10.7.6, build 404.

Thank you all!
Last edited by Jensen Head on Sat Dec 13, 2025 5:58 pm, edited 1 time in total.
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Sean - PDF-XChange
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Re: "Export PDF to Microsoft Word Document" — "The specified file cannot be found"

Post by Sean - PDF-XChange »

:)
Sean Godley
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