When creating new PDF portfolio, even if OS time zone is not UTC, the portfolio index date and time are set based on UTC

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rakunavi
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When creating new PDF portfolio, even if OS time zone is not UTC, the portfolio index date and time are set based on UTC

Post by rakunavi »

Hello all,

When creating a new PDF portfolio in PDF-XChange Editor, I noticed that the date and time displayed on the portfolio home screen and in the Show Information dialog box are set based on UTC without taking into account the Windows time zone settings. When opening each file from the portfolio and checking the date and time from the document properties, the date and time are displayed correctly, taking into account the time zone in Windows.

In the following verification, when the time zone in Windows is set to UTC+9, a newly created PDF file is added to a new PDF portfolio, and the date and time of the file is compared with the clock in the system tray in each scene.

  • figure_1.png

    figure_2.png

    figure_3.png

    figure_4.png

    Animation.gif
In other PDF applications, there is no time difference due to time zones between the date and time displayed in each scene and the clock in the system tray, so it seems that improvements are needed in PDF-XChange Editor.

Hoping that the above information will be of some help to you.
Thank you so much for your continued support.

Best regards,
rakunavi

- PDF-XChange Editor PRO Version: 10.6.1 build 397
- OS Version: Windows 11 Pro / Home 24H2 Build 26100.4946
- PC Model: GMKtec Nucbox M7 Pro with HUION Kamvas Pro 19 / Lenovo IdeaPad C340-15IWL
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Last edited by rakunavi on Sun Dec 21, 2025 11:15 pm, edited 2 times in total.
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Daniel - PDF-XChange
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Re: When creating new PDF portfolio, even if OS time zone is not UTC, the portfolio index date and time are set based on

Post by Daniel - PDF-XChange »

Hello, rakunavi

Thank you for the report, I was able to reproduce this (and a related one where the creation time was offset by a completely different value than the editing time), and both issues have been reported to the Dev team for review.

Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

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rakunavi
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Re: When creating new PDF portfolio, even if OS time zone is not UTC, the portfolio index date and time are set based on

Post by rakunavi »

Hello Daniel, thank you for contacting developers.

With the build 401 update, the created and modified date/times displayed in document properties and the portfolio list now match, even when the time zone is set to something other than UST. Thank you to your support and development teams for their efforts. However, while the issue mentioned in the initial post has indeed been improved, I have newly noticed the following issues and are reporting them additionally.

The specific issues are the following two points:

  1. When a time zone other than UTC is set, updating the portfolio composition file causes the created date/time to become inconsistent between the document properties and the portfolio list.
    • Regardless of the time zone setting, updating the portfolio composition file causes the created date/time to be deleted.
    • figure.png
    Please refer to the verification video for details.

    • Video.webm
    Hoping that the above information will be of some help to you.
    Thank you so much for your continued support.

    Best regards,
    rakunavi

    - PDF-XChange Editor PRO Version: 10.8.1 build 406
    - OS Version: Windows 11 Pro / Home 25H2 Build 26200.7462
    - PC Model: GMKtec Nucbox M7 Pro with HUION Kamvas Pro 19 / Lenovo IdeaPad C340-15IWL
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    Daniel - PDF-XChange
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    Re: When creating new PDF portfolio, even if OS time zone is not UTC, the portfolio index date and time are set based on

    Post by Daniel - PDF-XChange »

    Hello, rakunavi

    Thank you for the update, I have passed these new items along to the Dev team for further review.

    Kind regards,
    Dan McIntyre - Support Technician
    PDF-XChange Co. LTD

    +++++++++++++++++++++++++++++++++++
    Our Web site domain and email address has changed as of 26/10/2023.
    https://www.pdf-xchange.com
    Support@pdf-xchange.com
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    Ivan - Tracker Software
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    Re: When creating new PDF portfolio, even if OS time zone is not UTC, the portfolio index date and time are set based on

    Post by Ivan - Tracker Software »

    Fixed in 10.8.2
    PDF-XChange Co Ltd. (Project Director)

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