Hi,
I'm experiencing a frequent crash problem when I have two pdf files open and dragging a page from one file to add it to the next file when both files have the "Thumbnails" pane open.
I use this feature very frequently and the software has been crashing on multiple occasions when holding the left click of the mouse to drag a page.
Please help.
Thanks,
Sam
Crash Issue with Pdf Xchange Editor Plus Version 10.8.1 Build 406
Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange
-
samermaan
- User
- Posts: 15
- Joined: Sun Jul 07, 2019 3:23 pm
-
Daniel - PDF-XChange
- Site Admin
- Posts: 12237
- Joined: Wed Jan 03, 2018 6:52 pm
Re: Crash Issue with Pdf Xchange Editor Plus Version 10.8.1 Build 406
Hello, samermaan
I can only apologize for those issues. We have seen a few reports of some users being affected by those issues, and a fix is on its way. Build 10.8.2 should be available later today or tomorrow with targeted fixes for these issues and a handful of other smaller items.
Please keep an eye out and update there when possible.
Kind regards,
I can only apologize for those issues. We have seen a few reports of some users being affected by those issues, and a fix is on its way. Build 10.8.2 should be available later today or tomorrow with targeted fixes for these issues and a handful of other smaller items.
Please keep an eye out and update there when possible.
Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
-
samermaan
- User
- Posts: 15
- Joined: Sun Jul 07, 2019 3:23 pm
Re: Crash Issue with Pdf Xchange Editor Plus Version 10.8.1 Build 406
Hi Dan,
Thanks for the feedback. I updated the program to the version just issued and can see the issue was fixed
.
Thanks!
Sam
Thanks for the feedback. I updated the program to the version just issued and can see the issue was fixed
Thanks!
Sam
-
Daniel - PDF-XChange
- Site Admin
- Posts: 12237
- Joined: Wed Jan 03, 2018 6:52 pm
Crash Issue with Pdf Xchange Editor Plus Version 10.8.1 Build 406
Dan McIntyre - Support Technician
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com