Error sygn document

Forum for the PDF-XChange Editor - Free and Licensed Versions

Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange

densan
User
Posts: 1
Joined: Wed Jan 14, 2026 10:53 am

Error sygn document

Post by densan »

Hello everybody,
after updating version 10.6.1.397 to version 10.7.6.404 or 10.8.2.407, I cannot sign a document.
PDF-XChange Editor version 10.8.2
image.png
image(1).png
image(2).png
If I install version 10.6.1.397, the signing works.
You do not have the required permissions to view the files attached to this post.
User avatar
Daniel - PDF-XChange
Site Admin
Posts: 12543
Joined: Wed Jan 03, 2018 6:52 pm

Re: Error sygn document

Post by Daniel - PDF-XChange »

Hello, densan

Topics like this will necessitate sharing some files that show/contain personal information, so it would be best not to handle this on the forums. Can I ask you please email us, here: Support@PDF-XChange.com
In that email, please include a detailed description of the issue, as well as screenshots of the "Certificate Details" window, and each of the tabs that are displayed when opening it.

Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com