Not Printing and endless spooling
Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Vasyl - PDF-XChange, Stefan - PDF-XChange
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SanthoshP
- User
- Posts: 1
- Joined: Thu Feb 12, 2026 12:07 pm
Not Printing and endless spooling
Prints from PDF Xchange always results in spooling which never ends and I cannot use the PDF application until i close it using task manager. Print is working fine with other software. Also, I don't see the option "Printer driver isolation mode" in print settings as mentioned in one of responses.
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Daniel - PDF-XChange
- Site Admin
- Posts: 12449
- Joined: Wed Jan 03, 2018 6:52 pm
Re: Not Printing and endless spooling
Hello, SanthoshP
The print driver isolation mode should be present in any recent versions of the software, note that an application restart is required after changing this option: If you do not see this option under the "more" menu, that would indicate you are either using an older version of the software, or that you are using a different software entirely... (we have seen a very large number of reports come in recently from users of similarly named products, that have no relation to "PDF-XChange" specifically).
If you are using our "PDF-XChange Editor", and it is not fully up to date, please do update the software first, and resrtart your PC, then try printing once again.
If the issue persists after that, we can look at collecting some logs to identify the cause of the issue (related, could you tell me the make/model of your printer, and confirm that its own drivers are fully up to date?)
Kind regards,
The print driver isolation mode should be present in any recent versions of the software, note that an application restart is required after changing this option: If you do not see this option under the "more" menu, that would indicate you are either using an older version of the software, or that you are using a different software entirely... (we have seen a very large number of reports come in recently from users of similarly named products, that have no relation to "PDF-XChange" specifically).
If you are using our "PDF-XChange Editor", and it is not fully up to date, please do update the software first, and resrtart your PC, then try printing once again.
If the issue persists after that, we can look at collecting some logs to identify the cause of the issue (related, could you tell me the make/model of your printer, and confirm that its own drivers are fully up to date?)
Kind regards,
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Dan McIntyre - Support Technician
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com