Open on user selected monitor

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ddk
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Posts: 10
Joined: Mon Jan 07, 2008 2:48 am

Open on user selected monitor

Post by ddk »

If I have PDFXE open on say my left monitor, I can drag the window to the right monitor ok. If I close the app and reopen it, it remembers to open on the right.
But if its open on the left and I use windows keyboard shortcut Shift-Win-Right to move it to the right window, close and reopen the app and it opens on the left again.
ie. it doesn't remember the selected monitor when moved using windows keyboard shortcut.
In case you say this scenario is handled by the OS, all other apps seem fine.
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Daniel - PDF-XChange
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Joined: Wed Jan 03, 2018 6:52 pm

Re: Open on user selected monitor

Post by Daniel - PDF-XChange »

Hello, ddk

Are you fully up to date and running the latest version of our software? There was a bug along these lines in a recent build which has since been resolved - and I cannot reproduce the issue in the current 10.8.2 release.

If not, please do update our software.

Beyond that, this could indicate a permissions issue. When the Editor is closed, we write to the registry. If we are unable to do so, than the editor will be loading the previous data, since it was not overwritten with a new location. That would normally indicate an installation error, and my advice would be to remove all of our software, restart the PC, and then reinstall fresh using the installer on your account page. (Ensure that you DO NOT run the installer as admin, so that all application permissions are configured correctly.

Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
ddk
User
Posts: 10
Joined: Mon Jan 07, 2008 2:48 am

Re: Open on user selected monitor

Post by ddk »

My bad, I should have checked I was on latest. That appears to have solved it.
Many thanks
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Daniel - PDF-XChange
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Posts: 12597
Joined: Wed Jan 03, 2018 6:52 pm

Open on user selected monitor

Post by Daniel - PDF-XChange »

:)
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com